What are the responsibilities and job description for the Lodge Casino - Hotel Front Desk Night Auditor position at JACOBS ENTERTAINMENT INC?
A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.
The Lodge Casino is currently in search of a “Hotel Front Desk Night Auditor”. We are Colorado's First Choice For Fun not only for our guests, but for our employees too! If you are looking for a fun and exciting atmosphere, now is the perfect time to jump start your career. The Lodge Casino opened its doors in June 1998, in Black Hawk, CO. Our property features more than 52,000 square feet of state-of-the-art gaming space, four delicious restaurants, nearly 900 slot machines, 23 table games, four bars and 50 spacious boutique hotel rooms.
Our employees are supported with a comprehensive benefits program that include the following:
- $1,000 Hiring Bonus
- $200 Referral Bonus
- Tuition Reimbursement
- Wellness Programs—Get paid to go to the doctor
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- 48 Hours of Sick Time available immediately and renews annually
- We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
- Employee Assistance Program FREE of charge
- Company paid Life Insurance and AD&D
- Matching 401K program after 90 days
- Employee Meal Discounts
- Free Parking
- Discounted Bus Tickets
- Ongoing learning and development programs
- Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
- Makes reservations for future hotel guests via use of computer and detailed hotel software, over the telephone and in person
- Checks guests in and out of the hotel via the computer and various other computer programs as well as all functions that accompany these procedures
- Communicates with co-workers, supervisor, and manager as well as the housekeeping staff on all pertinent hotel property matters and PBX activities
- Final inspection of daily activities to assure accuracy before running final reports
- Performs some luggage handling in lieu of Valet attendants’ absence
- Collects cash or credit card payments from guest for room and any incidental charges with use of adding machine and computer
- Occasionally some room cleaning
- Deliver items such as sundries and linens down the hallway to guest room upon request
- Fill in as operator or Front Desk Clerk in their absence
- Other related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting
Skills, Education and Other Requirements:
- Computer knowledge, phone etiquette and cash handling experience required
- Must be able to work graveyard shift on a consistent basis
- Must be fluent in English and have strong communication skills
- High School Diploma or Equivalent Work Experience required
- Experience in customer service or hotel industry preferred but not required
- 2 years of cash handling and computer involvement
- Identification that establishes identity
- Identification that establishes the right to work in the United States
Don't want to drive to Black Hawk?
Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com.
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