What are the responsibilities and job description for the Receptionist - Chicago, IL position at Javen Technologies, Inc?
Job Details
Title: Receptionist
Location: Chicago, IL
Duration: 6 Months Contract (Possible Extension)
Manager Notes:
- Hours are M-F 7:30am-4:00pm
- 100% in office at the Old Post Office, Chicago, IL
- Customer service oriented
- Working knowledge of MS office suite necessary
- Strong communication skills (verbal and written)
- Professional demeanor & strong work ethic
- Eye for detail
- Critical thinker
Position Summary
The Receptionist / Administrative Assistant serves as the first point of contact for visitors and staff at FHLBank Chicago s facilities. This role is responsible for managing front desk operations, coordinating concierge services, and supporting administrative functions that ensure smooth day-to-day operations within the Facilities Management department.
Front Desk Operations
- Greet and assist visitors, vendors, and employees professionally and courteously, connecting them with the appropriate party.
- Maintain security by registering staff visitors, managing building access and maintaining accurate visitor logs.
- Monitor turnstile activity and generate monthly report
- Answer the phone in a timely manner and direct calls to the correct parties
Administrative Support
- Provide general administrative assistance to the Facilities team, including scheduling meetings and maintaining records.
- Provides our People, Culture and Communications team with general administrative support, including, but not limited to: gift and flower orders, Power Point presentations, calendar maintenance, reporting
- Assist with planning and logistics for internal events
- Confirm that all delivery companies have Certificates of Insurance on file before arrival
- Support the Facilities team to maintain the booking / reservations for large meeting and event spaces
- Support the Facilities team as necessary
Requirements
- Bachelor s degree preferred, but high school diploma accepted with some college or equivalent experience
- Proven experience in administrative or receptionist roles, preferably in a corporate or facilities setting.
Knowledge, Skills, Abilities and Behaviors
- Proficiency in Microsoft Office Suite and familiarity with scheduling tools.
- Ability to multitask and manage priorities in a fast-paced environment.
- Exceptional customer service skills and professional phone manner
- Patience and listening skills to respond appropriately and interact positively with challenging customers
- Accuracy and Attention to Detail
- Strong interpersonal and communication skills
- Strong organizational skills, including the ability to prioritize and coordinate multiple tasks
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
