William Hoyt - Team Member Back of House

As a William Hoyt team member, you’ll create the William Hoyt Experience for our customers through excellent masterfully crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food craft by owning the food creation process on the line and making recipes come to life, work alongside friends and meet new people every day. A cup of coffee and a bagel can go a long way, and we believe our back of house team members have the power to change a customer’s day for the better. True to Our Mission & Values, working together we can make the world a better place one bagel at a time.

You’d make a great if you:

• Consider yourself a “people person,” and enjoy meeting others.

• Are meticulous in following recipes

• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things (especially the latest recipe!)
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.

• Have excellent communications skills.

Summary of Experience

• No previous experience required

Basic Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

• Available to perform many different tasks within the store during each shift

Required Knowledge, Skills and Abilities

• Ability to learn quickly

• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team

• Ability to build relationships