Administrative Fellow

Make a bigger difference

PURPOSE STATEMENT:
The Administrative Fellow will spend one year working for The Jewish Board, a large and complex human services agency, focused on administrative, operational and systems improvement initiatives. This role is designed as an intensive 1-year learning and leadership development opportunity for a high-performing individual with strong interest in healthcare/social services administration, strategy, operations, or process improvement.

POSITION OVERVIEW:
The Administrative Fellow will work directly with the Chief Administrative Officer (CAO), to support high-priority operational, strategic, and special projects. The Fellow will gain exposure to agency-wide initiatives, executive decision-making, and cross-functional operations while helping advance priorities related to operational excellence, compliance, strategic planning, quality improvement, and administrative systems.
Following successful completion, the fellow may be considered for a permanent leadership position within the organization.

The Administrative Fellow is a systems thinker, problem solver and change agent with a growth mindset. This role requires a creative/innovative and strategic approach to align business goals with solutions to address operational efficiency opportunities across various programs.

KEY ESSENTIAL FUNCTIONS:

• Provide project management and coordination support to the CAO across a broad portfolio of strategic and administrative initiatives
• Conduct research and develop presentations and reports for internal and external stakeholders
• Support the execution of executive-level initiatives, including enterprise-wide planning, compliance improvement, and organizational development projects
• Participate in and document executive meetings, identifying action items and supporting timely follow-up
• Draft communications, board materials, and internal policy documents in collaboration with the CAO and other senior leaders
• Engage in special assignments aligned with the fellow’s professional interests and organizational priorities
• Develop and maintain strong working relationships with executive leaders and internal departments
• Use Lean Six Sigma and project management tools, methods and concepts to evaluate and improve cross-cutting operations & systems
• Partner with internal departments and programmatic divisions to strategically prioritize multiple complex projects
• Provide executive summaries and report out on status of projects
• Other duties as assigned

CORE COMPETENCIES for this role include:

• Strong project management and prioritization skills
• Exceptional analytical and organizational skills with attention to detail
• Ability to use data to drive decision-making and measure the success of initiatives
• Excellent team building, listening and problem-solving skills
• Solution-focused and collaborative
• Ability to influence decision-makers across departments, to work towards a common goal and resolve all issues in a way that benefits the organization and its objectives
• Strategic thinker who can connect the dots and ask the right questions
• Ability to use project management, lean six sigma and/or other change management tools
• Strong time management skills and ability to complete projects timely
• Excellent written and verbal communication, ability to make presentations to various groups clearly and concisely
• Professionalism, discretion, and the ability to handle sensitive matters with integrity
• Demonstrated interest in healthcare, mental health, social services, public sector strategy, or operational excellence

EDUCATIONAL / TRAINING REQUIRED:

• Bachelor’s degree, recent graduates of MBA, MPA, MPH, or other relevant graduate degree
• Certification as a Lean Six Sigma Green Belt, or as a Project Management Professional (PMP); or demonstration of similar experience, skill and training

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:

• 5 years of experience in operational excellence/project management/ Lean Six Sigma
• Demonstrated experience in driving operational efficiency, quality, and process improvement initiatives
• Demonstrated experience in supporting complex projects / initiatives
• Experience managing projects, teams, deliverables and their timelines; and following up on tasks
• Experience in managing projects that require critical thinking and the ability to understand business issues and processes
• Results-oriented with demonstrated success in strategic & tactical problem solving, collaboration, conflict management and working successfully within a cross-functional team environment
• Proven ability to work with all levels of an organization and foster cross departmental partnerships
• Knowledge of project and change management, methodologies, techniques, processes
• Ability to interpret quantitative and qualitative information

COMPUTER SKILLS REQUIRED (List the computer skills needed):

• Advanced experience with Microsoft technologies: particularly PowerPoint, Word, Excel, Visio Outlook and Teams
• Use of Project Management software

VISUAL AND MANUAL DEXIERITY:

• The candidate should be able to read documents for analytical purposes such as computer information, software, computer graphic design programs, etc.
• Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT / PHYSICAL EFFORT:

• The work environment involves no physical risk or hazardous conditions.
• To perform the essential functions of this job, the candidate is routinely required to sit (75% of the time) and stand (25% of the time)
• This role is hybrid and remote eligible

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.