What are the responsibilities and job description for the Banquet Captain position at JC Resorts LLC?
In addition to working in the natural beauty of San Diego, we offer competitive, progressive benefits including complimentary meals and employee discount benefits.
Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.
Rancho Bernardo Inn is recognized as one of Condé Nast Travelers Readers’ Choice Awards, Top Southern California Resorts, US News & World Report’s Top San Diego Hotels, a member of Preferred Hotels & Resorts and has received the AAA Four Diamond award for over 40 years.
The BANQUET CAPTAIN'S essential purpose is to assist to oversee the execution of all Banquet functions, and to assist the Director of Banquets, Assistant Director, and the Lead Banquet Captains in all operations of the department.
ESSESNTIAL DUTIES:
- To understand and respond to all guest needs and requests in a timely and professional
- To assist, as directed, to train, support, and discipline Banquet staff, to maintain highest possible levels of employee morale and department
- To assist, as directed, to organize all Banquet functions, including meetings set up, and food and beverage
- To work closely with Banquet clients to ensure their needs are
- To follow all specified procedures to ensure satisfactory performance of daily responsibilities, including handling guest checks and gratuity distribution; securing all Banquet areas at the end of each shift; maintaining Banquet supply inventory; and completing daily paperwork for billing and accounting
JOB KNOWLEDGE & EDUCATIONAL LEVEL: AA degree in Hotel and Restaurant Management, Marketing, or related field required. Must have minimum three years’ experience in hotel Banquet department, including one year supervisory experience. Must be familiar with variety of foods, wines, and cocktails, have knowledge of proper service techniques, and be creative in working with theme functions. Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances. Valid California driver’s license required. Must be insurable under company automobile coverage. Current CPR certification preferred.
SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Safety-minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Able to effectively manage staff.
WORKING CONDITIONS: Spends approximately 80% of shift working indoors in temperature- controlled, clean, and well-lighted office and banquet rooms. Spends remaining 20% outdoors during banquet functions. Makes frequent trips to kitchen, where air may be moist, warm, and odorous from cooking foods. Kitchen floor is uneven, and may be slippery from moisture and grease. Works on all surfaces, including grass, concrete, and tile. Bi-level structures. Extensive facility. Work areas may be noisy and congested, depending upon size and location of function.
PHYSICAL DEMANDS: Stands/walks approximately 50% of shift. Sits at desk approximately 50% of shift. Must be able to work under pressure. Flexibility and good reflexes required to operate electric carts. Frequent use of stairs, daily.
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com
JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Rancho Bernardo Inn | 17550 Bernardo Oaks Drive| San Diego, CA 92128
www.ranchobernardoinn.com HR direct line: (858) 675-8442
