What are the responsibilities and job description for the Service Clerk position at JD Truck Repair?
We are looking for a friendly Service Clerk to be responsible for providing our customers with excellent service. The service clerk's responsibilities include helping make invoices of completed services, processing register transactions, handling customer complaints, cleaning and organizing the store, and helping promote company's product and services. The service clerk will also assist in checking customers in, stocking shelves, scanning information about customer's bills and payments, and updating customers' accounts when necessary.
We're looking for someone with strong customer service skills who is detail oriented and has basic math skills.
Service Clerk Responsibilities Include:
Welcoming customers into the store, inquiring about their needs and directing them to what they need around the store.
Good communication skills. Making and answering phone calls
Making invoices and processing payments.
Maintaining a clean and organized cash register area and front of the store area.
Addressing and resolving customer complaints.
Assisting in taking stock inventory, and restocking inventory.
Assisting with cleaning at end of shift.
Requirements:
A high school diploma or equivalent.
Excellent customer service, interpersonal, and communication skills.
Basic math skills and the ability to use computer accounting programs.
Strong organizational skills and good attention to details.
The ability to calmly and efficiently help customers.
Data Organization and management skills.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $16 - $19