Description

Join our Team in Banquets for the new Adobe Clubhouse at the Arizona Biltmore Golf Club!

At the Arizona Biltmore Golf Club, we offer a picturesque setting for events and exceptional service that keeps our guests coming back. Join our team and help us create unforgettable experiences!

Job Summary

We are looking for motivated and friendly Banquet Captain to join our team. We are seeking a meticulous banquet captain to supervise and manage all banquet events for our Club. As the banquet captain, you will be responsible for managing and ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our guests.

To be a successful Banquet Captain, you should have strong leadership skills and be able to manage multiple streams of information. Ultimately, a banquet captain should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills.

JDM Golf Teammates will role model the core values and behaviors by:

• Cultivating a positive work environment.

• Being efficient with time at work.

• Communicating effectively with management, co-workers, and guests.

• Being flexible.

• Maintaining integrity in all conversations and actions.

• Consistently reporting to work on time prepared to perform duties of position.

• Following internal procedures and external regulations; and reporting issues to management.

Duties and Responsibilities

The duties and responsibilities listed below are essential to the employee’s position.

• Participate in and lead department meetings.

• Process banquet checks accurately and efficiently for payment.

• Assist with banquet staff weekly schedule.

• Delegate duties to servers and oversee activity throughout events.

• Supervise setup and service of food and beverages.

• Confirm setup of event spaces according to customer specifications prior to event including moving. furniture and general clean-up if necessary;

• Communicate customer needs to kitchen staff.

• Maintain a professional, neat and well-groomed appearance.

• Train and develop catering servers using existing training materials.

• Meet and greet clients contacts.

• Venue layout, table/seat/station numbers, proper table set-ups, room capacities, hours of operation, price ranges, and dress code.

• Communicating to staff in pre-function meetings all specific set-up needs of buffets, receptions, and overview of daily events.

• Bill the guest main contact following banquet event order requirements.

• Team Member handbook: enforce and adhere to The Arizona Biltmore Golf Club policies.

• Maintain complete knowledge of: All menu selections available in banquet and restaurant.

• Conform with all safety standards and use of all appropriate safety equipment.

• Performs other duties, as assigned.

Qualifications

Qualifications

• High School diploma or successful completion of GED;

• Must have a valid Manager-level Food Handler’s Card and Liquor License.

• Minimum two years catering operations or banquet experience, or relevant experience, preferably in a lead of supervisor capacity.

• Strong attention to detail and ability to follow instructions.

• Ability to lift.

• Assisting managers and organizers with planning the layout and logistics of events.

• Ability to work effectively under time constraints and deadlines.

• Openness and an ability to learn or prior knowledge of A/V is necessary.

• Basic proficient with Microsoft Word and email systems preferred.

• Ability to deal with difficult customers and effectively resolved their concerns.

• Ability to perform all operational positions within Catering/Operations.

• Strong communication skills to provide information and associated services to Club management and guests.

• Proven team player.

• Must have flexibility to work nights and weekends;

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee regularly is required to stand, walk, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The Employee frequently lifts and/or moves between twenty-five (25) and fifty (50) pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and manual dexterity in combination with eye/hand coordination. Auditory abilities required by this job include the ability to accurately hear information conveyed to guests and members and the ability to work effectively in areas with ambient noise. The work environment is subject to interruptions, varying and unpredictable situations and time pressures related to multiple tasks. It also requires regular use of a point-of-sale terminal. There is extensive repetitive motion in using hands/wrists.

Work Environment

This position primarily works both indoors and outdoors. At times, extreme temperatures may be part of the environment.

Work requires exposure to temperatures sufficiently high to cause bodily discomfort. The noise level is usually moderate.

Schedules vary and may include weekends, holidays, etc. as determined by business needs.

OSHA Category

Category I: Position engages in activities that with a high risk of coming into direct contact with blood and body fluids for which specific precautions must be taken. This position has been identified as Category I as it is most likely to attend to kitchen burns, accidents, or injuries.

The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Pay:  $15.35 per hour and part of the gratuity pool.

We Offer…

PT Benefits: $100 New Hire Bonus after 90 days, Flexible Scheduling, Direct Deposit, Free Parking, Paid Sick Leave, Free Golf, Golf Shop Discounts. Waiting periods may apply.

FT Benefits: $250 New Hire Bonus after 90 days, Health Insurance, Direct Deposit, Free Parking, Vacation, Holidays, Paid Sick Leave, 401K including match, Free Golf, Golf Shop Discounts. Waiting periods may apply.

How to Apply: If you are ready to be a part of a dedicated team and help create memorable events, come join our team. Please complete the online application for our management team to review what sets you apart from others. If you receive a conditional offer, we do conduct a background check. EOE.

Salary : $15