Protective Service Worker

Job Summary:

Are you interested in working with older adults and managing a case load of consumers to assure availability of services? The JCAAA is seeking a Protective Service Worker to work in a team-oriented environment to understand and help the needs of older adults. JCAAA is a 501(c)3 non-profit organization. 

If you’re passionate about:

Working in a social service setting that focuses on the needs of older adults

Creating a safer environment for older adults

Then the Jefferson County Area Agency on Aging may be the place for you!

Responsibilities:

· Maintain caseload of Protective Service cases

· Investigate allegations of physical abuse, caregiver neglect, self-neglect, sexual abuse, verbal abuse, exploitation and abandonment

· Perform field assessments to determine program eligibility

· Assist consumers in completing applications for assistance as required

· Provides back-up for internal support as requested

Required Skills:

· Ability to collaborate effectively with a diverse team

· Intermediate expertise with Microsoft Office suite and/or other computer assessment tool

· Excellent communication/writing skills

· Excellent organizational and time management skills

· Ability to work independently

· Previous Crisis training or experience preferred

Required Experience

· Bachelor’s degree with 12 credits in Psychology, Sociology, or social welfare, or other related social sciences

· Concentration or minor in gerontology is a plus

· One or more years of experience as a case manager is Required

· One or more years of experience working with the aging population is preferred.