What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Jennifer Jacobs - State Farm Agent?
Benefits:
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jennifer Jacobs - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Bonus based on performance
- Paid time off
- Signing bonus
- Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jennifer Jacobs - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Possess excellent communication skills.
- Insurance licensing is a plus, but we will consider unlicensed applicants.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Ability to listen and learn from your team and capitalize.
- Successful track record of meeting goals/quotas. If you are scared to talk to people about what we do here, this is probably not for you.
- Please apply even if you don't have experience! We are seeking motivated people, who will deliver on what they say they can do without excuses. We can train the motivated!
BENEFITS: - Hourly pay plus commission/bonus.
- Paid time off
- Retirement benefits.
- Growth potential/Opportunity for advancement within the office.
- Licensing reimbursement after 3 months.
- Signing bonus for pre-licensed professionals.
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