What are the responsibilities and job description for the Shift Leader position at Jersey Mike's Subs?
Job Purpose Statement
To operate the restaurant in the absence of the Senior/General Manager. Assist in achieving sale growth through maintaining the highest standard in quality, service, and cleanliness with constant focus on profitability and achieving operating standards.
Job Functions
- Supervise shifts and maintain the company standards for quality, service, and cleanliness.
- Train and develop crew under the direction of management.
- Maintain a cooperative, harmonious working relationship with management and crew. Assist with crew member duties as needed.
- Conduct crew meetings prior to shift, as needed, to discuss operations procedures, promotions, safety, security, training, etc.
- Manage labor cost to meet company standard.
- Control inventory to meeting company GAP standard.
- Maintain reports and records based on company standards and in compliance with state and federal regulations.
- Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.
- Responsible for all cash when in charge of a shift including bank deposits. Ensure that cash procedures are followed.
- Ensure personal appearance meets company standard and displays professionalism at all times.
- Ensure all HR, sanitation, safety, and security policies and procedures are recognized and enforced to provide a safe and compliant environment for all when in charge of the shift.
Our authentic taste – served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) – is called our CRAVEABILITY factor. Our secret? Everything about Jersey Mike’s is the absolute highest quality, including our employees. Our USDA Prime Roast Beef is trimmed and cooked right here in the store. Our meats and cheeses are all top-quality premium brands sliced freshly before your eyes. Our bread is fresh-baked each day on premises. And of course, everything’s created right in front of you. It’s what makes Jersey Mike’s the most authentic tasting submarine sandwich available, truly a "Sub Above", and it’s a tradition of quality we’ll never outgrow. Our team is just that as well...an amazing group of people working together, having fun, engaging with our customers and making each visit memorable with our unique, friendly, and welcoming personalities.