What are the responsibilities and job description for the Sales Support Specialist position at Jewett Cameron?
Sales Support Specialist (Ecommerce and Item Data Management)
Jewett Cameron Company is seeking a detail-oriented and tech-savvy Sales Support Specialist to join our team. This role will play a crucial part in item data management and support our digital and ecommerce operations. The Sales Support Specialist will work closely with the sales and ecommerce teams to ensure accurate and efficient management of product data and contribute to the success of our online sales channels.
Key Responsibilities:
- Manage and maintain item data in our ecommerce systems, ensuring accuracy and completeness of product information.
- Collaborate with the ecommerce team to upload new products, update pricing, and ensure product images and descriptions are up to date.
- Assist the sales team with creating and updating product catalogs and sales materials.
- Provide sales support by promptly responding to inquiries from internal teams and customers related to item data and ecommerce.
- Monitor and report on ecommerce performance metrics and identify areas for improvement.
- Work with cross-functional teams to troubleshoot and resolve any data-related issues affecting ecommerce operations.
- Stay up-to-date on industry trends and best practices in ecommerce and digital marketing.
Requirements:
- Bachelor's degree in business, marketing, or a related field.
- 2 years of experience in sales support, ecommerce, or item data management.
- Proficiency in ecommerce platforms and data management systems.
- Strong attention to detail and ability to maintain accurate data records.
- Excellent communication and interpersonal skills to effectively collaborate with different teams.
- Tech-savvy and ability to quickly learn and adapt to new software and tools.
- Knowledge of digital marketing and ecommerce best practices.
Expectations and Goals:
- Ensure item data accuracy and completeness in our ecommerce systems to provide a seamless online shopping experience for customers.
- Collaborate with sales and ecommerce teams to support the launch of new products and updates to existing items.
- Contribute to the growth and success of our ecommerce channels by providing timely and accurate sales support.
Join Jewett Cameron as an Inside Sales Rep and take your career to the next level!
Salary : $24 - $0