What are the responsibilities and job description for the Collections Associate position at JF Petroleum Group?
Description
- Monitor each account for past dues, call the customer to inquire on payment
- To ensure all accounts are kept current and handle all necessary actions
- To review portals to make sure all invoices are submitted also assist on submissions
- To process monthly statements or spread sheets of accounts
- To provide customer service and make sure customers needs are taking care of
- To communicate with all branches to discuss issues with invoicing
- To analyze accounts and process necessary credits/adjustments
- The Collections Specialist are required to at least 30 calls daily
- Email the customer and follow up with a call
- A call log is requested at the end of the day and reviewed by the Manager
- Cash receipts are processed
- Credit Card payments are processed
- Customer Service at all times and negotiate balances
Requirements
- High School Diploma required, college degree preferred
- Thorough knowledge of Microsoft Office applications including Word, Outlook, and Excel
- Previous Customer Service experience highly preferred
- Previous Accounting experience/skills highly preferred
- Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company
*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
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