What are the responsibilities and job description for the Automotive Dealership Customer Service Cashier Agent position at Jim Riehl's Friendly Automotive Group?
Jim Riehl’s Friendly Chrysler Dodge Jeep Ram is now hiring a customer service cashier agent.
The cashier receives and disburses money within the dealership. The cashier also computerized vehicle registrations, including tax and titles. The position involves use of electronic scanners, cash registers or related equipment. The cashier processes credit or debit card transactions and validates checks. This position will also cross-train with the General Office, to assist with accounting duties, as needed.
The cashier receives and disburses money within the dealership. The cashier also computerized vehicle registrations, including tax and titles. The position involves use of electronic scanners, cash registers or related equipment. The cashier processes credit or debit card transactions and validates checks. This position will also cross-train with the General Office, to assist with accounting duties, as needed.
Job Responsibilities:
- Greeting customers at the cashier window, answering customers' questions and providing information on procedures or policies.
- Computing and recording transaction totals.
- Rental and Lease Returns
- State of Michigan Computerized Vehicle Registrations
- Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift.
- Establishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers.
- Issuing receipts, refunds, credits, or change due to customers, warranty claims, ect.
- Compiling and maintaining non-monetary reports and records.
- Answering phones
- Additional clerical duties as required
- Filing/Scanning in all documents
- Cross Training (Covering other positions for office staff for lunches, vacations, sick days as needed)
- Errands which include bank, state & mail drop off
- Accounting- journal entries, EFT, (debits/credits), accounts payable/receivable, ledgers, ect.
Job Requirements
- Previous dealership experience is highly preferred but willing to train the right candidate
- ADP/CDK experience preferred but not required
- Previous experience in cashier role
- General accounting experience
- Professional appearance
- Excellent customer service skills
- Proficiency with Word and Excel
- Able to multi-task
- Excellent follow-through and attention to detail
- Must be able to work a flexible schedule
Dealership Commitment:
- Health, Dental and Vision benefits
- 401k
- Training
- Great work environment
- Opportunities for advancement
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