What are the responsibilities and job description for the Service Advisor position at Jim Shorkey Family Auto Group?
Description
Elite Service Advisor Wanted
Location: Jim Shorkey North Hills Chevy
Compensation: $90K annually (Hourly/Salary based on experience & performance)
Are you a top-tier Service Advisor with a passion for delivering exceptional customer experiences? Jim Shorkey North Hills CDJR is growing, and we’re looking for a high-performing, customer-focused professional to join our award-winning team.
What You’ll Be Doing:
- Greet customers with professionalism and care, identifying their service needs
- Communicate clearly with technicians and customers about repairs and recommendations
- Ensure timely and accurate service through coordination with the shop team
- Build lasting relationships that drive customer loyalty and satisfaction
- Stay current with factory certifications and dealership standards
Schedule & Experience Requirements:
- Hours: Monday–Friday, with alternating Saturdays
- Experience: Minimum 3 years in a service advisor role
- Preferred Background: GM experience, CSI master, and proven top-tier performance
What You’ll Get in Return:
- $90K earning potential
- Medical, dental, vision, disability, and life insurance
- 401(k) with company match
- Employee discounts on vehicles, parts, and services
- Paid company-issued uniforms
- No Sundays – enjoy your weekends!
- Paid vacation & holidays
- A supportive, family-like team environment where your contributions matter
Requirements
To be considered, please provide documentation of:
- Past sales averages
- CSI scores
- Effective Labor Rate (ELR)
- $ per Work Order
What We’re Looking For:
- Strong communication and interpersonal skills
- Basic computer proficiency (Word, database tools, etc.)
- Excellent organizational skills and attention to detail
- Prior dealership service experience is a plus
- A customer-first mindset with a passion for service
Salary : $90,000