What are the responsibilities and job description for the Parts Counter Position position at Jimmy Britt CJDR of Statesboro?

WE OFFER :

Responsibilities

Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line

Answers phone calls, providing price quotes and other information

Pulls and fills orders from stock

Maintain accurate stock of fast moving items per Manufacture requirements

Locates out-of-stock parts from outside source and submits an emergency order, if necessary

Notifies all necessary parties when special ordered parts have been received

Pulls orders for delivery as needed, making sure all parts are tagged with customer names and job number

Follows up on back-ordered parts and replenishes assigned inventory daily

Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required

Assists outside sales representatives with their order

Makes sure all internal requests for parts are billed on service repair order

Receives payment from retail customers or obtains credit authorization

Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice

Qualifications - Minimum 3 years parts experience required

Excellent communication and customer service skills, and able to maintain a professional image and demeanor

Ability to multi-task in a fast paced environment

Strong Computer & Phone Skills

Experience preferred but will train the right applicant

Must be detail oriented with basic automotive parts knowledge

Must pass drug screen

Acceptable motor vehicle record required

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Parts Counter Position