Assistant Manager

Jimmy John's #4520 | Person-In-Charge

Assistant Manager

• Manages all functions of a Jimmy John’s restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability when the General Manager is not on duty.
• Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.
• Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John’s Company.

QUALIFICATIONS FOR POSITION

• Willing to work overtime, holidays, weekends as business dictates.
• Position requires bending, standing and walking the entire workday.
• Must be able to lift 50 pounds.
• Must be at least 19 years of age.
• Must have a valid driver’s license, reliable transportation, current automobile insurance, and maintain a clean driving record.
• No more than 2 minor violations in the past 3 years. Minor violations include but are not limited to speeding under 30 mph over the posted limit, failure to yield, accidents, etc….
• No major violations in the past 5 years. Major violations include but are not limited to: DUI, reckless/careless driving, driving during a suspended license, excessive speed over 30 mph, leaving the scene of an accident, refusing a chemical test, etc...
• Must have the stamina to work a minimum of 50-60 hours a week.
• Experience with a retail food company is a plus.

SPECIFIC SKILLS REQUIRED

• Must be able to read, write, and communicate in English.
• Must have the ability to establish priorities, work independently, and proceed with objectives under minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues.
• Skills to use a personal computer and various software packages (Word / Excel).
• Ability to handle stress and high-volume operations.

JOB RESPONSIBILITIES

• Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work. Recommend promotion, transfer or termination of employees based on performance.
• Provide on-the-job training for new employees.
• Delegate and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
• Assist in the supervision of the preparation, sales, and service of food.
• Forecast food items. Estimate what amount of each food items will be consumed per shift.
• Supervise food preparation and service operations while on duty. Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency.
• Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
• Ensure that every customer receives world-class customer service.
• Route deliveries and serve drivers to maximize delivery business and speed.
• Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Complete Closing Procedures.
• Execute systems and procedures with 100% integrity and completeness.
• Complete daily and weekly paperwork.
• Responsible for 100% of the cash drawers at all times during the shift.
• Receive and store product.
• Audit previous shift’s systems and procedures for 100% integrity and completeness.
• Complete preventive maintenance and upkeep on store’s equipment and supplies.
• Maintain professional appearance at all times in compliance with the Jimmy John’s Dress Code.
• Display a positive and enthusiastic approach to all assignments.
• Perform other related duties as required.