What are the responsibilities and job description for the Operations Analyst I position at JobRialto?
Job Summary
You'll be focused on updating and tracking item quality across the Client restaurant marketplace.
You will have the opportunity to work with Client's product and partnerships teams to drive the long-term strategy.
Key Responsibilities
Building reporting to understand the current state of items on restaurant menus as well as track item quality metrics
Reviewing menu data and enhancing with additional tags / metadata
Implementing bulk menu update processes including photos and menu item changes at scale
Working closely with Client cross-functional teams to ensure we are following procedures and best practices
Tracking progress against key business objectives including sales volume, GMV impact, and attachment rate
Performing informational interviews with merchants and customers to better understand their menu problems and experience with our menu features to improve our products
Completing ad-hoc menu requests aligning with business objectives
Streamlining processes when optimizations are available
Creating Go-to-Market materials to educate merchants about new features (e.g., pitch decks)
Required Qualifications
Coachable on technology and data - Ability to use communication and collaboration tools like Slack, Zoom, Google Sheets in addition to internal systems at Client
Ability to learn and execute on multi-step processes such as menu creation, onboarding setup, etc.
Ability to operate at the lowest level of detail with excellent accuracy and productivity
Excellent communication and time-management skills - Ability to effectively articulate issues, understand problems, and implement solutions
Comfortable working across multiple projects, teams, and priorities - and hitting deadlines
Experience with manipulating large datasets or dashboards is a big plus
SQL knowledge required
Preferred Qualifications
Experience in the food delivery or restaurant industry
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Operations Analyst I?
Sign up to receive alerts about other jobs on the Operations Analyst I career path by checking the boxes next to the positions that interest you.
