What are the responsibilities and job description for the Data Analyst, New Grad position at Jobright.ai?
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Job Summary:
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. They are seeking a highly motivated and detail-oriented Data Analyst to join their team, responsible for collecting, processing, and analyzing data to support Logistics & Technical Services processes and provide actionable insights for decision-making.
Responsibilities:
• Work with multiple software platforms collecting data from one and processing within a groupwide SAP system.
• Clean and validate data to ensure accuracy, completeness, and consistency.
• Analyze datasets to identify trends & patterns.
• Create and maintain data models, pipelines, and workflows.
• Develop and automate reports, dashboards, and visualizations using tools like Excel, Power BI and Pyramid.
• Transform complex data into compelling stories for various stakeholders, emphasizing service statuses and improvement strategies. Interpret and communicate data findings.
• Leverage continuous service improvement techniques to suggest improvements based on trends and insights.
• Provide data-driven recommendations and solutions to support decision-making.
Qualifications:
Required:
• Bachelor’s degree in mathematics, Statistics, Computer Science, Economics, or related field
• Proven experience as a data analyst or similar role
• Solid working knowledge of Service Now
• Solid working knowledge of Microsoft Office, primarily Excel, Word, and Outlook.
• Legally eligible to work in the United States
• Familiar with data analysis tools and frameworks
• Extensive experience with Service Now platform and Performance Analytics
• Experience with data visualization tools (PowerBI, Pyramid, Tableu, others)
• Basic knowledge of automation and bots
• Ability not only to analyze data, but suggest opportunities for improvement
• Knowledge of statistical concepts and techniques
• Strong analytical and problem-solving skills
• Exceptional communication, especially in constructing narratives
• Meticulous attention to detail.
• Ability to work independently and in a team
Preferred:
• Experience with service desk and/or onsite support environments is a plus
Company:
Computacenter provides IT infrastructure services and solutions in the United Kingdom, Germany, France, and Belgium. Founded in 1981, the company is headquartered in Hatfield, Hertford, GBR, with a team of 10001 employees. The company is currently Public Company.
