What are the responsibilities and job description for the Junior Product Operations Associate position at Jobright.ai?
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Job Summary:
Passes is a rapidly growing tech platform designed to help creators pursue their entrepreneurial dreams. They are seeking a detail-oriented Product Operations Associate to support the execution and rollout of high-impact product features, ensuring smooth go-to-market processes and managing feedback loops with creators and internal teams.
Responsibilities:
• Partner closely with cross functional teams to ensure the successful rollout of new product features by tracking readiness of go-to-market assets
• Monitor product performance post launch and flag bugs, blockers, or adoption issues early
• Maintain and improve both internal and external product documentation
• Help test new features in staging and production to ensure feature functionality and usability
• Assist with backlog triage, internal tooling needs, and ad hoc product tasks that help keep the team running smoothly
Qualifications:
Required:
• 1-2 years of experience in Product Operations, Product Management or a related operations role (creator economy experience is a plus!)
• Highly organized with strong attention to details, you catch edge cases and flag inconsistencies
• Excellent written and verbal communication with the ability to adapt your tone for different audiences
• A self starter who thrives in fast paced environment and isn’t afraid to jump into new projects and processes
• Curious, collaborative, and user-obsessed, you care about what our creators and fans need and how we can serve them better
Company:
Passes helps creators monetize their brands through various engagement methods. Founded in 2022, the company is headquartered in Miami, Florida, USA, with a team of 11-50 employees. The company is currently Early Stage.