What are the responsibilities and job description for the Mid-Level Conversation Designer position at Jobright.ai?
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Job Summary:
Hippocratic AI is focused on developing a safety-oriented Large Language Model for healthcare to enhance accessibility and health outcomes. As a Conversation Designer, you will create and refine user-centric conversational flows for AI applications, collaborating with various stakeholders to ensure effective and empathetic interactions in healthcare settings.
Responsibilities:
• Develop LLM-native conversational interactions tailored to healthcare scenarios.
• Create voice-based conversational designs that prioritize safety, empathy, and clarity while adapting to various contexts (e.g., patient interactions, clinician support).
• Collaborate with clinicians and engineers to design LLM prompts and responses that enhance interaction quality and effectiveness.
• Partner with the user research team to gather and incorporate feedback from healthcare providers to refine designs and ensure alignment with clinical workflows.
• Define and promote best practices and design guidelines for conversational interfaces in healthcare, ensuring consistent and high-quality interactions.
Qualifications:
Required:
• Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field, or equivalent practical experience.
• Experience in product design, UX design, or conversation design.
• Experience designing voice-enabled or text-based interaction flows across various device types and contexts.
• Knowledge of conversational design principles, including cooperative principles, turn-taking, pragmatics, and cognitive load.
• Portfolio, website, or relevant work samples showcasing your conversational design work (please provide viewable links or access instructions).
Preferred:
• Master’s degree in Design, Human-Computer Interaction, Computer Science, or a related field.
• 5 years of experience designing conversational experiences, ideally with LLMs or AI-driven products.
• Experience working in healthcare, with an understanding of clinical workflows and patient-facing applications.
• Familiarity with speech and language technologies, including ASR, NLU, and TTS.
• Knowledge of safety and accessibility considerations in designing conversational systems.
Company:
Hippocratic AI is a healthcare technology company that develops safety-focused large-language models for medical applications. Founded in 2023, the company is headquartered in Palo Alto, California, USA, with a team of 51-200 employees. The company is currently Growth Stage. Hippocratic AI has a track record of offering H1B sponsorships.
