What are the responsibilities and job description for the Principal Product Manager - PaaS position at Jobright.ai?
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Job Summary:
Qualtrics is a leader in Experience Management, serving over 18K clients globally. They are seeking a Principal Product Manager - PaaS to enhance their xFlows Actions Platform by developing low code/no code tools and strategic integrations while leading product specifications that align with user needs and business goals.
Responsibilities:
• Build a deep understanding of user personas and workflows, translating insights into clearly defined product specifications that align with the overall product strategy.
• Building empathy for core personas/users and translating this into product specification documents.
• Leading the development of new extensions and ensuring their alignment with user needs and business goals.
• Enhancing low code tools with AI, such as JSON Event, Code Task and Web Service Task to simplify complex workflows.
• Collaborating with cross-functional teams to integrate feedback and iterate on tool designs.
• Utilizing data and user insights to guide development priorities and measure the impact of new features.
• Lead the development of omnichannel customer interaction analytics, with a focus on voice and AI-driven insights.
• Build and launch strategic extensions and integration for the Qualtrics xFlows Actions Platform.
• Develop innovative low code/no code tools with AI capabilities to enhance the platform's automation features.
• Collaborate with engineering, design, and product teams to deliver cohesive and user-centric solutions.
• Prioritize customer signals and industry trends to improve product offerings.
Qualifications:
Required:
• Bachelor’s degree in Business, Marketing, Engineering, Computer Science, or related field.
• 7 years of experience in a product-related role, preferably in tech/software.
• 8-12 years of product management experience
• Experience building and scaling customer-facing analytics or AI-driven insights products.
• Ability to analyze and interpret data
• Self-motivated, well-organized, and detail-oriented with excellent verbal and written communication skills.
Company:
Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform. Founded in 2002, the company is headquartered in Provo, Utah, USA, with a team of 5001-10000 employees. The company is currently Public Company.
