Product Owner, Associate Director - Salesforce

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Job Summary:

The Depository Trust & Clearing Corporation (DTCC) is committed to innovation in the financial markets and fostering employee growth. The Product Owner will translate the vision into a roadmap, manage the product backlog, and collaborate with stakeholders to enhance value for clients while achieving strategic objectives.

Responsibilities:

• Translates the vision and the roadmap into squad deliverables and release plans

• Cultivates relationships with key partners to maintain alignment to achieve strategic objectives

• Manages the squad’s work: Creates and refines the backlog with the squad to provide the right level of detail at the right time to achieve definition of ready (preparation for development) – Continuously accepts or rejects completed work, according to acceptance criteria – Seeks feedback from partners and clients and incorporates into future backlog items

• Evaluates shared issues, risks, and dependencies for resolution

• Incorporates and prioritizes technical work, as required, to deliver on release objectives

• Brings the voice of the key customers into the squad and the voice of the squad to the organization

• Maximizes delivered value by evaluating implementation alternatives and considering impact of cost, schedule, and risk profiles

• Support the iterative business planning process and assist in the development of new project concepts and estimates

• Provide periodic status updates to Key Customers

• Regularly assess and improve platform standards and usage

• Keep the wider PO team informed and train junior members as needed.

Qualifications:

Required:

• Bachelor's or master’s degree preferred, or equivalent experience

• Must be certified Salesforce Administrator

• A minimum of 5 years of Salesforce Product Owner experience within a large enterprise

Preferred:

• Experience with end-to-end Salesforce implementations in large financial organizations and AI agent deployment

• Service Cloud Consultant or Experience Cloud Consultant certification is a plus

• Experience in Agile Development and working with multiple scrum teams

• Experience working with large cross-functional teams, across multiple time zones

• Experience with Jira and AppExchange packages

• Effectively translates the vision and prioritizes the roadmap to deliver the highest value to satisfy customer needs

• Possesses and leverages deep understanding of AI, AI Agents, Salesforce domain, and relevant technologies

• Capable of communicating and influencing all partners (technology, clients, finance, integration, sales, ops) to consistently deliver the right products and solutions

• Brings enthusiasm to the squad by showing passion and commitment to new ways of working

• Understands value in building significant and trusting relationships

• Is committed to continuous improvement and adaptation to embrace change

• Seeks and reflects on feedback to advise and drive growth

• Exemplifies DTCC’s leadership proficiencies for Product Owners by incorporating behaviors and values into daily work, including influencing, decision making and organizational savvy

• Exhibits strong understanding of Enterprise Agile frameworks and roles to maximize value delivery

• Understands and uses applicable work management tools (i.e. JIRA) for decision making and collaboration

Company:

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. Founded in 1999, the company is headquartered in New York, New York, USA, with a team of 5001-10000 employees. The company is currently Late Stage. The Depository Trust & Clearing Corporation (DTCC) has a track record of offering H1B sponsorships.