What are the responsibilities and job description for the Senior Payments & Fraud Analyst position at Jobright.ai?
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Job Summary:
FOX is a leading content producer and distributor, known for its diverse range of brands. The Senior Payments & Fraud Analyst will lead data-driven initiatives to enhance payment performance, minimize fraud losses, and improve subscriber retention, working collaboratively across multiple teams.
Responsibilities:
• Identify opportunities to improve authorization rates by analyzing acquirer, issuer, and payment method performance.
• Maintain dashboards that monitor approval trends, retry outcomes, and token lifecycle metrics.
• Recommend and test retry strategies and billing schedules to reduce failures and involuntary churn.
• Monitor fraud KPIs such as chargeback rates, false declines, and abuse trends.
• Help develop and refine fraud rules, balancing detection effectiveness and subscriber experience.
• Support dispute mitigation and representment efforts using relevant fraud and transaction data.
• Build churn models and conduct behavioral analyses to identify at-risk segments.
• Evaluate the impact of dunning, pricing, and communications on customer retention.
• Track churn, refunds, and cancellations to improve subscriber lifetime value.
• Translate business goals into actionable insights and reporting solutions.
• Mentor junior analysts and improve best practices across validation, documentation, and delivery.
• Communicate findings clearly to both technical and non-technical stakeholders.
Qualifications:
Required:
• Bachelor’s degree in Business, Finance, Statistics, Computer Science, or a related field.
• 3–5 years of analytics experience, ideally in payments, fraud prevention, or subscription retention.
• Proficiency in SQL and data visualization (e.g., Tableau).
• Advanced Excel skills for modeling and analysis.
• Strong analytical and problem-solving skills, with great attention to detail.
• Excellent communication and cross-functional collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment
Company:
Make Your Mark Here. At FOX, we pride ourselves in shaking things up and making things happen. Founded in , the company is headquartered in New York, New York, US, with a team of 5001-10000 employees. The company is currently Late Stage.
