What are the responsibilities and job description for the Sr. Application Support Engineer - Calibre position at Jobright.ai?
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Job Summary:
Siemens EDA is a global technology leader in Electronic Design Automation software, providing tools for developing innovative electronic products. The Sr. Application Support Engineer will focus on providing technical support for the Calibre product family, ensuring customer satisfaction and successful deployment.
Responsibilities:
• Provide technical support for Calibre customers.
• Provide customer tape-out support Siemens customers.
• Execute successful benchmarks on customer designs and provide runtime improvements & BKMs.
• Provide on-site support during enablement, integration, and deployment and when issues arise with the use of Siemens EDA software products.
• Work Internally with marketing and product managers to provide feedback and work on Defects and promote customers Enhancement request.
• Provide regular Field Support case updates to customers and prioritize customer issues.
• Deliver and participate to various Calibre outreach initiatives including Webinars, Workshop, Support Meetups.
• Deliver Calibre training on selected topics.
• When needed assist field AE’s in evaluations of Calibre family products in active pre-sales campaigns.
• Assist establish customer relationship and uncover information about physical design and physical verification flows and challenges in customer/prospect environments.
Qualifications:
Required:
• Deep technical expertise in physical verification using Calibre solutions and/or other commercial PVX tools totaling at least 5 years of experience required.
• Minimum 3 years experience with Calibre solutions required.
• Calibre nmDRC (Design Rule Checking), Calibre nmLVS (Layout vs. Schematic) and ERC (Electrical Rule Checks) experience required.
• Calibre PEX (Parasitic Extraction), Calibre PERC (Programmable Electrical Rule Checking).
• Understanding of commercial IC physical design flows.
• Ability to work in a dynamic environment learning new Calibre products. (Shift Left, 3DIC, Insight..etc)
• Advanced understanding of technology/science, foundry rules and able to explain results to customers.
• Strong debugging and problem-solving skills.
• Ability to prioritize and document all customer reported issues.
• Strong verbal and written communication skills.
• Can present confidently to large audiences.
• Can write advanced complex scripts and rule decks.
• Familiarity with job submission for large PV runs in compute farm and/or cloud environment.
• BSEE or BSCS or equivalent required.
Preferred:
• Previous Experience in customer support roles is preferred.
• MSEE preferred.
Company:
Siemens EDA, a segment of Siemens Digital Industries Software, is a technology leader in software and hardware for electronic design automation (EDA). Founded in , the company is headquartered in , with a team of 1001-5000 employees. The company is currently Late Stage.
