What are the responsibilities and job description for the Loan Asset Manager – CRE Servicing position at JOBS by allUP?
About our client
Nectar is a profitable, venture-backed fintech lender providing flexible capital to experienced commercial real estate owners. They make $300K–$5M mezzanine debt and preferred equity investments that help sponsors renovate, acquire, or recapitalize stabilized, cash-flowing assets. Their thesis is simple: speed creativity prudent credit = outsized risk-adjusted returns.
They run lean, move fast, and invest heavily in AI-powered underwriting and process automation so their people can focus on the high-value work that drives results. Nectar operates through five execution pods—Originations, Underwriting, Servicing, Capital Markets, and Integrations—each owning its KPIs and P&L. In every pod, a Practitioner (domain expert) partners with a Builder (automation/process specialist) to 10× productivity.
About the role
As Asset Manager, you own the performance of our post-closing portfolio. You’ll be the primary relationship manager for borrowers, the first to spot risks, and the one ensuring every deal meets our collections and compliance targets. You’ll work shoulder-to-shoulder with our Servicing Builder to automate and refine processes—so you can scale impact, not just workload.
Your mission: Achieve 90% collections and portfolio-wide compliance while enhancing borrower relationships and building scalable workflows.
What You’ll Do
- Payment Collection & Accuracy – Ensure all scheduled payments are initiated on time and in full; execute payment adjustments as needed.
- Portfolio Monitoring – Gather and verify quarterly reporting, maintain Plaid connections, reconcile documents to system data, and flag exceptions.
- Borrower Service – Respond promptly to borrower inquiries, send standardized notices, manage buybacks, and handle requests for tax, insurance, and schedule info.
- Special Servicing – Lead loan modifications, enforce contracts, coordinate workouts, and manage litigation in collaboration with legal.
- KPI Ownership – Drive key servicing metrics:
- % of payments collected
- % of payments accurately initiated (target = 100%)
- % of portfolio non-compliant after 90 days
- 90-day payment delinquency rate
- % of defaulted deals recovered within 12 months
What Makes You a Fit
- Experience: 5 years in asset management, loan servicing, or portfolio management—preferably in CRE or specialty finance.
- Technical Acumen: Comfortable with loan servicing platforms, ACH/payment processing, and covenant tracking. Bonus points for experience tinkering with LLMs or AI tools.
- Financial & Legal Literacy: Able to interpret loan documents, operating agreements, and financial statements with precision.
- Customer Mindset: Skilled in maintaining professional borrower relationships—even in high-pressure or workout scenarios.
- Operational Rigor: Organized, detail-driven, and adept at managing multiple deadlines without dropping the ball.
- Growth Orientation: Excited to collaborate with automation specialists to improve and scale processes.
Compensation & Benefits
- Base Salary: $80K–$120K, commensurate with experience
- Performance Bonus: Based on collections & compliance KPIs
- Equity: 0.05%–0.10% stock options
- Benefits: Medical, dental, vision, PTO, 401(k), and more
- Growth Path: Opportunity to evolve into Head of Asset Management, Head of Credit or a broader leadership role as we scale.
Salary : $80,000 - $120,000