What are the responsibilities and job description for the ERP/CRM Configuration SME position at Jobs via Dice?
Description
We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.
Responsibilities:
Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.
Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.
Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.
Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.
Support system integration efforts, including API development and third-party tool integration.
Conduct hands-on configurations and troubleshoot issues during implementations.
Offer insights into process optimization and system enhancements to improve operational efficiency.
Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.
Work closely with clients to understand their production workflows and align system capabilities with their business requirements.
Assist with backend tasks and data handling related to ERP systems as needed.
Requirements
Proven experience with production scheduling tools such as PlanetTogether or similar systems.
Hands-on expertise in system configuration and full implementation cycles.
Understanding of production planning processes, including execution of production orders.
Ability to work effectively in a customer-facing role, guiding clients through system usage and optimization.
Familiarity with ERP systems such as SAP PP and their integration with scheduling solutions.
Strong knowledge of system integration techniques, including API development.
Proficiency in SQL and related data handling tasks.
Experience with program or project management is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.
Responsibilities:
Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.
Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.
Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.
Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.
Support system integration efforts, including API development and third-party tool integration.
Conduct hands-on configurations and troubleshoot issues during implementations.
Offer insights into process optimization and system enhancements to improve operational efficiency.
Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.
Work closely with clients to understand their production workflows and align system capabilities with their business requirements.
Assist with backend tasks and data handling related to ERP systems as needed.
Requirements
Proven experience with production scheduling tools such as PlanetTogether or similar systems.
Hands-on expertise in system configuration and full implementation cycles.
Understanding of production planning processes, including execution of production orders.
Ability to work effectively in a customer-facing role, guiding clients through system usage and optimization.
Familiarity with ERP systems such as SAP PP and their integration with scheduling solutions.
Strong knowledge of system integration techniques, including API development.
Proficiency in SQL and related data handling tasks.
Experience with program or project management is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.