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Powersports Parts Associate

Johnny K's Powersports
Niles, OH Full Time
POSTED ON 2/2/2024 CLOSED ON 2/28/2024

What are the responsibilities and job description for the Powersports Parts Associate position at Johnny K's Powersports?

Johnny K's Powersports is looking to hire a strong Parts Associate to join our growing team. Our ideal candidate is an individual that can learn quickly, problem solve, and is eager to move up within the company.

We offer our colleagues excellent compensation with growth potential and a pleasant working environment. All full-time employees are eligible for our 401(k) Plan and full benefit packages.

MUST BE ABLE TO WORK THE FOLLOWING HOURS:

---Tuesday-Friday: 9am-6pm

---Saturday: 10am-4pm

---Sunday & Monday: OFF

RESPONSIBILITIES:

  • Cashiering
  • Guiding customers with product knowledge to help them make educated decisions about their purchase
  • Properly fitting customers with helmets, gloves, jackets, and all other riding gear available
  • Using a web-based Parts Finder to assist customers with what they need for their vehicle
  • Ordering and picking parts for our service department so they can complete repair and maintenance orders
  • Maintaining current inventory and putting new inventory where it belongs
  • Answering phones and general customer assistance
  • Partner with other departments to ensure a positive relationship with the customer is maintained
  • Follow up with timely responses to customer inquiries
  • Identify areas of potential process improvement and provide constructive input

QUALIFICATIONS:

  • Minimum 1 year Parts Department counter experience or comparable background
  • Knowledge and history with powersports is a plus
  • Flexible work schedule and a positive attitude
  • Professional appearance
  • Disciplined work ethic
  • Effective written, verbal, and interpersonal communication skills
  • Calmly handle and resolve customer disputes
  • Computer skills with the ability to learn new software quickly

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Parts Department: 1 year (Preferred)
  • Powersports: 1 year (Preferred)
  • OEM: 1 year (Preferred)

Work Location: In person

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