Sr. BSA Fraud Analyst

Description

POSITION PURPOSE

Responsible for collaborating with the VP of Compliance and Risk in implementing and administering all aspects of the Credit Union’s regulatory Compliance and BSA functions. Responsible for processing fraud and non-fraud cards claims and attending to complex member circumstances. Identifies suspected, alleged or known internal and external fraud investigations against the Credit Union and its members. Performs all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1.    SERVICE

•    Assumes responsibility for supporting, demonstrating, and promoting the Credit Union SERVICE culture. Support, Educate, Respect, Value, Innovate,             Communicate, Empower.  Consistently demonstrates a commitment to the Credit Union’s principles of equity and belonging, by modeling inclusive                   behaviors, proactively managing bias and supporting JHFCU’s diverse employee base and membership.
    
2.    BSA/Fraud Functions

•    Performs ongoing BSA and/or fraud monitoring tasks as well as monitoring weekly and monthly reports for suspicious activity.  This includes analyzing             alerts such as account fraud, account takeover, debit or credit fraud/claims, wire fraud, ACH fraud, check and deposit fraud, loan fraud, remote banking           fraud, money laundering, and returned deposited items. Also included is the periodic review of high-risk accounts.

•    Generates Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) for compliance with established regulatory guidelines and time frames.

•    Interacts with financial institutions and members to validate information and to confirm or cancel transactions.

•    Responsible for complete screening of the member database, wire transfers, and IATs against OFAC list and takes appropriate action, as necessary. Assists other departments with final determination of OFAC list “hits” that occur during transactions.

•    Responsible for FinCEN 314(a) procedures, monitoring, and reporting and reviews FinCEN314(b) and responds to inquiries accordingly.

•    Reviews and monitors tickets and actions to ensure timely follow up.  This includes high risk accounts. Monitors and ensures the completion of action plans for reviews performed. 

•    Maintains compliance with accounts requiring W-8BEN forms by reviewing documents annually and obtain new completed forms.

•    Assists with appropriate training for all employees relating to BSA, AML, OFAC, MIP and fraud.

•    Maintains and provides staff notice for updated materials to the EPIC Compliance page.

•    Provides leadership and oversight for the technical work of the BSA/Fraud team. This includes analysis of team activity to ensure work is being completed       timely and in accordance with established laws and regulations. 

•    Maintains relationships with other departments to ensure the team is delivering and communicating as expected and to discuss other opportunities for             improved collaboration. 

•    Reviews, writes and submits SAR, CTR reports.  This includes conducting investigations and the ability to present a cohesive story.

•    Performs analysis of fraud trends for reporting, education, and improvement of our BSA/Fraud activities.  This includes training/reporting to various teams       across the organizations. 

•    Provides oversight/guidance for technical questions that develop in the BSA/Fraud team.

•    Serves on projects and provide insight regarding bsa/fraud requirements.

•    Manages relationships with critical BSA/Fraud vendors for the purposes of enhancing/refining software, and building rules that impact member’s ability to         perform transactions.  This includes participating in BSA/Fraud roundtables and sharing groups.

4.    Individual Development/Expectations

•    Pursues training opportunities for individual development and participates actively in Touch-Bases and Action Planning.

•    Strong problem-solving skills and the ability to think creatively to find a new solution and make recommendations to improve process efficiency and                 effectiveness of workflows.

•    Seeks ways to assist the Credit Union in strengthening controls, remain compliant and  improve efficiency.

•    Exhibits exceptional interpersonal skills, with the ability to build and maintain positive relationships with co-workers, and management.

•    Highly Sensitive Position – This position is responsible for sensitive information beyond what is available to others in the organization including but not limited to employee activity, general investigations, and law enforcement action.  As such, anyone in these roles is held to a higher standard of confidentiality.

5.    Other Duties    
•    This position is eligible for remote work.  The ability to work in a hybrid/remote position is based on work performance and ability to create and maintain            engaging work relationships.

•    Remains compliant with applicable laws and regulations, including but not limited to BSA and the USA Patriot Act.

•    Ensures compliance with Credit Union procedures and standards. 

•    Responsible for any additional duties and or responsibilities as assigned.
 

Qualifications

EDUCATION/CERTIFICATION AND EXPERIENCE    
Associates degree and minimum five (5) years BSA and/or Fraud experience in a financial institution, or equivalent combination of education and experience is required. 

•    Successful completion of a BSA or Fraud certification course is required for this position.
•    Minimum of 2 years’ experience with BSA/AML Monitoring Software, Verafin experience preferred
•    Must possess excellent communications skills, both written and verbal.
•    Position requires a high degree of accuracy and attention to detail.
•    Must exhibit the ability to handle conflict in a professional manner, exhibit professionalism in communication skills to staff at all levels, and must be able to work under the pressure of deadlines. 

PHYSICAL AND MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

TALKING:        Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

FINGER DEXTERITY:        Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

AVERAGE HEARING:        Able to hear average or normal conversations and receive ordinary information.

AVERAGE VISUAL ABILITIES:     Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery.

PHYSICAL STRENGTH:    Sedentary work; sitting most of the time.  Exerts up to 10 lbs. of force occasionally.  (Almost all office jobs.)

REASONING ABILITY:        Able to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions.  Able to interpret                                              a variety of technical instructions and     can deal with multiple variables.

MATHEMATICS ABILITY:    Ability to compute discount, interest, profit and loss, commission markup, and selling price; ratio, proportion, and percentage.                                                    Able to perform very simple algebra.

LANGUAGE ABILITY:        Ability to read scientific and technical journals, abstracts, financial reports, and legal documents. Ability to prepare articles,                                                        abstracts, editorials, journals, manuals, and critiques.  Ability to prepare and make comprehensive presentations, participates in                                                formal debate, communicates extemporaneously, and professionally communicate before an audience.

WORKING CONDITIONS

NONE:    No hazardous or significantly unpleasant conditions (such as in a typical office).