What are the responsibilities and job description for the Security Service Technician position at Johnson Controls Security Solutions LLC?
Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference. What we offer: Competitive Starting Pay Paid Training Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HAS) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! What you will do : A Johnson Controls Security Technician is a troubleshooter and service expert possessing knowledge and experience with intrusion, IP CCTV, access control and fire alarm systems from multiple manufacturers. Candidate will possess strong verbal communication skills as they identify the needs of the customer and then inform them of next steps and processes to repair the system as needed to return full functionality. Candidate will possess skills and experience to inspect said systems to ensure proper functionality and provide written or digital reports to customer and company as needed. How you will do it: Locate and alleviate trouble with damaged equipment or wiring. Readjust equipment, repair, or replace inoperative equipment and test for operation. Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Performs repair and/or inspections of intrusion detection, IP CCTV, Access Control systems and fire alarms (if applicable). Assists fellow service technicians with system repairs and completes minor repairs including battery replacement. Tests operation of system to the customer monitoring center to properly establish service connectivity. Complete all forms accurately and customer paperwork as required. What we look for : Required 3 years in low-voltage or security industry. Excellent general knowledge of major security manufacturer platforms including: Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC, etc. Valid driver's license with an excellent driving record. High school diploma or GED (General Education Development) Ability to pass thorough background and identity checks. Preferred Ability to read blueprints and schematic drawings. Ability to operate hand and power tools. Ability to unload ladder from fleet vehicle and climb ladder. Ability to always operate fleet vehicle in a safe manner. Ability to communicate and provide excellent customer service Terms and Conditions of such benefits programs are subject to change at any time at the sole discretion of the Company. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.