What are the responsibilities and job description for the Front Desk Coordinator position at Johnston Dental Group?
Position: Front Desk Coordinator
Schedule: Monday through Friday or Tuesday through Friday
Hours
Monday: 8am - 5pm
Tuesday: 8am - 5pm
Wednesday: 8am - 5pm
Thursday: 8am - 5pm
Friday: 8am - 4pm
Saturday/Sunday: Closed
Office Website: https://smartdentalnetwork.com/location/johnston-dental-group/
Job Summary:
Our growing dental practice is searching for a dedicated Front Desk Coordinator to join our team! We are a small, dentist-owned, patient-focused dental office practicing modern dentistry using the latest clinical technology. We are a team of passionate professionals that support each other, have fun together and take care of our patients. The ideal candidate is a team player, enthusiastic, energetic and has a desire to grow and learn. We are looking for someone who is personable and can provide a positive Check In/Out experience for our patients, as well maintaining the day-to-day operations within the office.
Responsibilities and Duties:
· Manage day-to-day operations of dental office
· Check patients in/out according to protocol
· Open and close dental office according to office protocol
· Answer and respond to telephone calls with professionalism
· Confirm appointments according to protocol and patient preferences
· Schedule patients for efficient use of doctor and staff time
· Review the office for a neat, professional appearance and make necessary changes
· Check the daily schedule for accuracy
· Update patient insurance information
· General office duties
Qualifications and Skills:
· 2 years’ experience as Front Desk Receptionist
· Experience working in a dental office is preferred
· Knowledge of the dental industry and working with patient insurance
· Excellent verbal communication skills
· Basic understanding and knowledge of HIPAA privacy rules
· Excellent computer skills
· Experience in customer service
Benefits:
We offer a competitive salary, paid time off, and medical and retirement benefits (including 401k match). Compensation dependent on level of experience.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- No weekends
Experience:
- Dental: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Ability to Commute:
- Johnston, RI 02919 (Preferred)
Work Location: In person