What are the responsibilities and job description for the Technical Sales Service Advisor position at Johnstone Supply - The Heartland Group?
Description
Technical Sales Service Advisor - Chicago, IL
Johnstone Supply Heartland Group is looking to hire a full-time Technical Sales Service Advisor based out of our Chicago Central, IL location to work with the senior training manager to develop a curriculum, train our reps, and champion our brand.
At Johnstone Supply The Heartland Group, we value dependable, humble, and passionately serving employees, while having fun! We are continually growing and believe in providing opportunities for results-oriented individuals willing to successfully do the work.
*Full job description available upon request.
Requirements
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Required:
- Minimum of five years HVAC Industry Experience
Preferred:
- College degree OR equivalent combination of education and experience.
- 5 Years of HVAC Installation or Service experience.
- Direct Sales experience in the business-to-business HVAC/R industry.
- Strong focus on sales process planning and implementation.
- Job-Specific Knowledge, Skills & Abilities
- Demonstrated understanding and application of effective sales strategies and techniques.
- Skill in building long term customer relationships.
- Ability to maintain a positive and friendly demeanor.
- General knowledge of HVAC/R products, concepts and the industry as a whole.
- Skill in proactively communicating (both verbal and written) to establish relationships and influence decisions.
- Excellent negotiation and objection countering skills
- Skill in using critical thought to identify the strengths and weaknesses of alternative solutions.
- Strong project management and multi-tasking skills.
- Demonstrated skill in developing and implementing business plans and goals.
- Knowledge of principles and methods of selling products and services.
- Knowledge of Microsoft Office, ShowPad, and Eclipse.
- Ability to manage coworker interactions with tact and diplomacy.
- Self motivated
- Displays persistence, with strong drive to succeed.
Expected Work Behaviors:
- Keeps the company’s best interest in mind at all times.
- Consistently works to promote company growth while maintaining ethical standards.
- Maintains a professional personal appearance.
Physical Demands & Work Environment:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical: While performing the duties of this job, the employee is required to drive a car, stand and walk on a hard surface for the majority of the workday. The employee is regularly required to reach with hands and arms, climb and balance; stoop, kneel, crouch or crawl. The employee is frequently required to lift and carry and/or move up to 50 pounds, and occasionally required to lift up to 70 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
Store environment: Most work is performed in an office environment or at customers sites with cellular phone, car, computer.
