Material Handler

Johnstone Supply Company is a nationally-recognized and locally-owned HVAC/R wholesale distribution company with over 380 stores and five regional distribution centers. For over 60 years, our vision has been to become our customers preferred wholesaler by exceeding expectations through quality service, added value and caring employees.

We are sales-oriented company actively seeking an energetic, engaging, knowledgeable, detail-oriented, and dedicated individual to join our Middle Bucks County team as a Counter Sales and Customer Service Associate!

OVERVIEW:

The Material Handler Associate will ensure the efficient operation of the store by accurately and safely receiving, processing, and storing incoming products. Prepares, packs, and verifies products for pick-up and delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Material Handling Duties:

• Quickly and accurately receives, processes and stores incoming product shipments.
• Unload and load trucks.
• Ensures shipments are inspected and damages or shortages are noted on trucking company delivery document. Initiates freight claim procedure when necessary.
• Checks incoming delivery contents against packing list to verify accurate and full delivery.
• Prepares receiving reports and notes any shortages, damages or overages. Promptly reports any discrepancies to supervisors.
• Verifies vendor part number and Johnstone stock number for all incoming products. Determines proper bin number and/or location of incoming products. Stores incoming products in proper location according to bin number or product sequence.
• Selects products from inventory to fill customer orders.
• Prepares, packs, and scans (as appropriate), and stages products customer pick-up or delivery in accordance with established standards (e.g. hazardous materials). Ensures that packaging is sufficient to avoid damage.
• Processes documentation necessary to ship customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents.
• Loads delivery vehicle(s) and assists customers with will-call pickups.
• Processes customer returns. Ensures returns are in salable condition per company policy.
• Verifies that warranty paperwork has been properly and neatly filled out. Initiates warranty return process, and stages product in warranty area.
• Performs periodic cycle counting on assigned items in order to keep accurate records of inventory. Verifies actual counts of stock against computerized records. Investigates and reports discrepancies.
• Ensures safety by maintaining cleanliness of warehouse. Ensures that aisles are free of potential hazards. Reports unsafe conditions to management.
• Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors.
• Always wears protective equipment according to company policies and procedures. Accesses Safety Data Sheets (SDS, fka MSDS) as needed and when appropriate.
• Maintains required hazardous materials, forklift, and other internal and external certifications.
• Performs routine vehicle safety inspection and preventative maintenance before and after driving. Refer defects and repairs to supervisor.
• Fills or assists in filling customer order by picking, ensuring accuracy, placing and/or packing product into cartons and/or onto pallets to ensure accurate and damage-free delivery.
• Record sale or delivery information as applicable.
• May assist with customer service and sales, including answering phones, greeting customers, and servicing the sales counter.
• May assist in annual physical count of full warehouse inventory.
• May assist with special duties and assignments as needed to support the efficient functioning of the store.

EDUCATION / EXPERIENCE:

• High School Diploma / GED required OR equivalent combination of education and experience
• Clean driving record
• 1 years experience in warehouse operations in a wholesale environment
• Experience driving a forklift
• Experience with computer or barcode driven inventory management systems

• Looking for experienced candidates but will consider lesser experienced or trainee candidates.

BENEFITS:

• Competitive Compensation
• Employee Health Insurance Coverage
• Matched SIMPLE IRA
• Holidays/PTO
• Employee Training and Development
• Friendly and Professional Working Environment