What are the responsibilities and job description for the Receptionist (Dental Office) position at JOLLY SMILES?
About us
JOLLY SMILES - one stop for many dental procedures. Busy practice serving Delaware and Eastern Shore Maryland areas. We provide gentle, family-oriented dental care to the adults and children of this community. We utilize the best equipment sterilization techniques available to dentists. In addition to general dentistry and cosmetic dentistry, we work with specialists in Periodontics (gum diseases), Implant dentistry, and Endodontics (root canal treatments), as well as other specialists. Our team emphasizes comprehensive quality care and preventive dentistry.
Front Desk Receptionist
We are looking for a friendly, organized, and detail-oriented Dental Office Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, setting the tone for a positive and welcoming experience. This role requires excellent communication skills, the ability to manage multiple tasks efficiently, and a strong commitment to patient care.
- Greet patients upon arrival, ensuring a warm and welcoming environment.
- Handle patient check-ins and check-outs, including processing payments and explaining treatment plans or insurance benefits as needed.
- Maintain patient records with accuracy and confidentiality, updating any changes in personal information or health history.
- Answer phone calls, responding to inquiries, and forwarding calls to appropriate staff members.
- Manage office communication, including emails and correspondence with patients and suppliers.
- Order and maintain office supplies and equipment, ensuring the office operates smoothly.
- Assist with insurance billing and documentation, working closely with patients and insurance companies to resolve any issues.
- Assist to schedule and confirm patient appointments, managing the calendar effectively to optimize patient flow.
- Perform other administrative tasks as needed to support the dental team.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Healthcare Receptionist: 2 years (Required)
- Dental Office: 1 year (Preferred)
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Middletown, DE 19709: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19