What are the responsibilities and job description for the Front desk receptionist position at Jones Optical?
We are seeking to hire a full time, talented Optical Technician / Front Desk Receptionist to join our team. If you're hard-working and dedicated, this is a perfect place to grow your career.
Saturday has a pay bonus of an extra 2 hours paid. Salary will be commensurate with experience.
Responsibilities
- Responsible for working at the front desk checking in patients and making appointments
- Anticipate and handle patient requests and satisfy their needs to create a welcome environment
- Provide top quality customer service
- Work to ensure that the schedule is booked according to office goals
- Verify insurance eligibility and bill insurances
- Answer phone inquiries, direct calls, and provide basic information
- Be the start of a good experience for our patients in the office on phone and in person
- Train to pretest patients .
Qualifications
- High School Diploma required.
- 2 years of previous customer service experience
- Work well and communicate well with patients and coworkers.
- Work ethic to continue to meet and surpass office goals
Last updated : 2024-05-01