What are the responsibilities and job description for the Client Service Representative position at Joshua Tree Experts?
Are you currently working in the Call Center or Customer Service industry, but want to make a change?
Do you enjoy helping people as a Call Center Representative or Customer Service Agent but want a better work/life balance and feel ready to take on even more?
Are you ready to work with a team that not only VALUES you, but shows it?
NO OVERNIGHT OR WEEKEND WORK REQUIRED!
As a Customer Service Representative you would enjoy a positive and supportive leadership team who is ready to help you succeed! We strive to provide a BETTER customer service experience for all of our clients. Customer Service Representatives, at Joshua Tree, communicate with clients on the phone and through email. They are able to provide support to our clients and help resolve any issues.
Our clients love us because we love what we do! Our priority to clients is to make their home environments safe, healthy, and beautiful.
Joshua Tree Experts, the Lehigh Valley's premier tree care, lawn care, and pest control service provider, is searching for the best candidate to join our customer sales team!
What else does a Customer Service Representative do at Joshua Tree Experts?
Do you enjoy helping people as a Call Center Representative or Customer Service Agent but want a better work/life balance and feel ready to take on even more?
Are you ready to work with a team that not only VALUES you, but shows it?
NO OVERNIGHT OR WEEKEND WORK REQUIRED!
As a Customer Service Representative you would enjoy a positive and supportive leadership team who is ready to help you succeed! We strive to provide a BETTER customer service experience for all of our clients. Customer Service Representatives, at Joshua Tree, communicate with clients on the phone and through email. They are able to provide support to our clients and help resolve any issues.
Our clients love us because we love what we do! Our priority to clients is to make their home environments safe, healthy, and beautiful.
Joshua Tree Experts, the Lehigh Valley's premier tree care, lawn care, and pest control service provider, is searching for the best candidate to join our customer sales team!
What else does a Customer Service Representative do at Joshua Tree Experts?
- Maintain client account for accurate and detailed information
- Collect and enter services for new and existing clients
- Communicate with clients to answer any questions or resolve any issues
- Advise operational members in Tree Care, Lawn Care, and Pest Control of changes in services or necessary client information
- Build and maintain trustworthy relationships with our clients
- Excellent customer service skills including active listening
- Excellent ability to multitask and prioritize
- Able to remain professional and courteous in stressful situations
- Proficient use of technology and ability to learn new software
- Must be at least 21 years old
- Must be able to work 40 hours per week in Stockertown, PA office.
- Full time, year round employment
- Competitive hourly rate with overtime opportunities
- Medical, Dental, and Vision benefits
- Retirement Planning - Company matching 401K
- Paid Vacation, Holidays, and Sick Days
- Paid training and education from the best in in the industry
- A supportive team who is excited to see you succeed!