What are the responsibilities and job description for the Peer Manager position at Josselyn?
The Peer Manager is responsible for completing registration and clinical assessment for all guests seeking services. Determines appropriateness of guests' participation in The Living Room environment. Provides guidance, training, and supervision for The Living Room Peer Counselors.
Essential Responsibilities and Metrics
Clinical Responsibilities:
- Assists with individual and group interventions as appropriate
- Provides weekly training and supervision for Living Room peer specialists
- Order supplies and help maintain space for clients and guests
- Determines and assigns appropriate responsibilities and activities for the Living Room Peer Specialists
- Communicates well orally and in writing
- Models appropriate professional behavior for Living Room Peer Counselors
- Coordinates emergence services as needed
Adminsitrative Responsibilities:
- Manage and maintain weekly sign-in sheets and attendance
- Works to expand and enhance community visibility
- Initiates problem-solving and identifies program needs and will notify Crisis Supervisor or Assistant Director of Clinical Services
- Establishes written annual goals and standards for program with appropriate administrative appeal
- Coordinates marketing efforts that will ensure an adequate number of referrals to the program throughout the year
- Monitors operations of program components and adjusts as necessary
- Works positively to achieve and maintain motivation and morale of staff
Quality and Compliance:
- Maintain continuing education credits (CEUs) consistent with State of Illinois Licensing standards
- Completes Living Room assessment documentation that is needed quarterly
- Ensures that telephone messages are retrieved and responded to on days The Living Room is open
- Attends and participates in The Josselyn Center President's monthly all-staff meetings
- Attends and participates in monthly clinical services meetings
Qualifications
- Experience with adult populations with various DSM IV mental illness diagnoses
- Experience with crisis intervention modalities
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