What are the responsibilities and job description for the Designer Sales Specialist position at Joybird?
As a Designer Sales Associate at Joybird, you are the advisor and sales strategist, guiding clients through personalized furniture selections that reflect their unique tastes and lifestyles. This role blends creativity, customer service, and retail acumen to deliver an exceptional showroom experience.
💼 Key Responsibilities
- Deliver tailored design consultations, helping clients visualize and customize pieces from Joybird’s handcrafted catalog
- Build and maintain a strong personal client book through proactive outreach, follow-ups, and relationship management
- Drive showroom sales by executing impactful product demos and leveraging deep product knowledge
- Maintain visual merchandising standards and contribute to showroom aesthetics
- Support store operations, including opening/closing procedures, sales reporting, and team collaboration
📈 What Success Looks Like
- Consistently exceeding individual and store sales goals
- Growing a loyal client base through trust, expertise, and personalized service
- Contributing to a high-performing team culture and elevating the overall customer experience
- Demonstrating leadership on the sales floor and supporting teammates during peak volume
🏢 Role Within the Organization: Designer Sales Associates are the heartbeat of Joybird’s retail experience. By translating customer needs into design solutions, they directly impact store revenue and brand loyalty. Their insights help shape product development, marketing strategies, and operational improvements across the company
- 2 years of retail sales experience, ideally with some shift supervision
- Strong interpersonal and customer service skills
- Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays
- Must be 18 years or older
- Comfortable with daily sales reporting and basic tech tools (e.g., Microsoft Office, macOS)
- Passion for design and customer experience
- Natural leadership and ability to support teammates during peak volume
- Experience in visual merchandising and maintaining showroom standards
- Strong communication and storytelling skills to connect with clients
- A proactive mindset for client outreach and relationship building
