What are the responsibilities and job description for the In-Home Field Sales Manager position at Joyce Windows, Sunrooms & Baths?
Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths, and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.
Position Overview
Joyce is seeking an experienced Sales Manager to lead and grow our in-home sales organization across the Charlotte and Columbia markets. This is a high-impact leadership role responsible for driving sales performance, coaching and developing field sales representatives, and ensuring a consistent, professional customer experience.
This role oversees two major markets and requires regular travel between Charlotte and Columbia. The Sales Manager will work closely with senior leadership, marketing, and operations teams to execute regional sales strategy, improve conversion performance, and build a strong, accountable sales culture.
Compensation
This role offers a competitive compensation structure that rewards leadership performance and personal sales contribution. Compensation includes:
What You'll Do
Position Overview
Joyce is seeking an experienced Sales Manager to lead and grow our in-home sales organization across the Charlotte and Columbia markets. This is a high-impact leadership role responsible for driving sales performance, coaching and developing field sales representatives, and ensuring a consistent, professional customer experience.
This role oversees two major markets and requires regular travel between Charlotte and Columbia. The Sales Manager will work closely with senior leadership, marketing, and operations teams to execute regional sales strategy, improve conversion performance, and build a strong, accountable sales culture.
Compensation
This role offers a competitive compensation structure that rewards leadership performance and personal sales contribution. Compensation includes:
- Base salary (target range $60,000-$70,000, with flexibility for highly qualified candidates)
- Commission on personal sales
- Sales Override on team performance
- Profit Sharing Opportunities
- Car allowance
- Phone allowance
What You'll Do
- Lead, coach, and manage a team of in-home field sales representatives across Charlotte and Columbia
- Drive regional sales strategy, revenue growth, and market penetration
- Conduct regular ride alongs, training sessions, and performance coaching
- Set clear expectations and accountability for sales activity, close rates, and customer experience
- Recruit, onboard, and develop new sales representatives
- Participate in hiring decisions and succession planning
- Maintain expert knowledge of Joyce products including windows, bathrooms, and sunrooms
- Actively sell alongside the team as needed to model best practices
- Monitor sales metrics, forecasts, and performance reporting
- Partner with marketing to optimize lead flow, territory coverage, and conversion
- Collaborate with operations to ensure smooth project handoffs and customer satisfaction
- Uphold Joyce brand standards and professional sales processes
- Required industry experience in home improvement sales (windows, bathrooms, and/or sunrooms)
- Previous experience managing an in-home or field-based sales team
- Proven ability to coach, develop, and hold sales professionals accountable
- Strong product knowledge, including familiarity with specific brands and systems
- Demonstrated success meeting or exceeding team-based revenue goals
- Strong leadership, communication, and organizational skills
- Ability to travel regularly between the Charlotte and Columbia markets
- Experience working within a manufacturing or factory direct sales environment
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Flexible schedule with the ability to manage your own calendar
- Car and Phone allowances
- Employee Discount on home improvement services
- Employee Referral Bonus Program
- 70 years of proven success as a third-generation, family-owned and operated company
- Pre-qualified leads—no cold calling required
- High-quality, American-made products
- Strong marketing support and brand recognition
- A team-oriented environment focused on growth and long-term success
- Opportunity to lead and grow a multi-market territory
Salary : $60,000 - $70,000