Benefits :
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Do you possess exceptional communication skills, detailed organization, and a proficient working knowledge of insurance?
Can you masterfully command and execute our back office operations to create the most value for your patients, coworkers, and business?
Would you love to belong to our close-knit community of hard-working and successful women, led by respected dentist and business owner Dr. Yaa McDonald?
Then come join the skilled professional team at Joyful Smiles, recognized as a Top Ten Pediatric Dentist by Best Things Illinois.
Our offices provide specialized dental and orthodontic care for children and adolescents in a warm, caring, and family-friendly environment. We work with fantastic people who love providing outstanding care for patients and parents. If you are ready to be part of this amazing team, apply now!
Please visit https : / / www.kidsdds.net / to learn more
Responsibilities
Collecting, verifying, and managing patients’ dental insurance benefits and claimsPerforming related administrative tasks such as processing forms, reports, and emailsCoordinating with dental office staff to schedule meetings, appointments, and proceduresAnalyzing insurance policies to determine coverage for specific services and proceduresCommunicating with patients about their appointments, treatments plans, and billing processesEstimating costs for patients based on their insurance coveragePreparing and processing claims for insurance companiesInterpreting medical information from doctor’s notes to patients’ recordsEnsuring patients fully understand their health insurance benefits and financial responsibilitiesEntering patients’ and insurance data into the appropriate management systemGenerating and maintaining reports of all insurance activitiesFollowing up on non-paid insurance claims, late payments, and overdue accountsProcessing and verifying insurance payments and refundsQualifications
Positive, motivated, and self-directed professional attitudeStrong organization, communication, and interpersonal skillsAbility to prioritize duties and coordinate workload in a fast-paced environmentDedication to remaining task-oriented and avoiding distractionsConsistently reliable time management for self, patients, and staffMeticulous attention to detail in calculations and presentationIntegrity and accountability to ensure everything gets done right and on timeDependability to work respectfully in an interdependent team environmentWillingness to learn and openness to accepting constructive criticismPatience, understanding, and flexibility in creative problem-solvingEmotional intelligence and resilience to tackle new challenges every dayOutstanding customer service skills with proven relevant experienceTechnological proficiency with Microsoft Office and 10 key data entryIn depth knowledge of health insurance activities and processing claimsFamiliarity working with dental software, coding, and billing preferredBenefits
Competitive wages (depending on experience)Health, Dental, Vision, Life, and Disability InsurancePTO plus 6 federal holidays401k matched by employer up to 4% (after 1 year)Fun employee outings and team building eventsFamily atmosphere with a positive and supportive work environmentCompany Culture
Detail-Oriented – Quality and precision-focusedOutcome-Oriented – Results-focused with strong performance culturePeople-Oriented – Supportive and fairness-focusedTeam-Oriented – Cooperative and collaborativeIf you believe that you are the ideal candidate for this position, please respond with a resume AND cover letter explaining why you are the best person for the job!
Salary : $19 - $23
