What are the responsibilities and job description for the Senior Business Analyst position at JPC Partners?
JPC Partners is looking for a Senior Business Analyst that will interact with the business users, gather and document As-Is and To-Be processes and requirements, as well as to document application dependencies, and provide improvement recommendations.
Customer Satisfaction
Customer Satisfaction
- Develop a deep understanding of the business functions and processes
- Document, review and update business process requirements based on client’s feedback
- Ensure appropriate levels of controls are applied to work efforts, including security requirements, effective business solutions
- Serve as a business liaison between client and project teams
- Establish, monitor and maintain high client satisfaction levels
- Document and track problems in client business systems or processes to provide recommendations for future efficiencies
- Analyze, review, and document current structure and use cases of the application or process; Analyze and document current application dependencies
- Serve as a business liaison between clients and project teams to help understand user interaction
- Assist project manager in better understanding information gathered about user experience
- Ability to run meetings independently and document detailed meeting notes
- Assist business clients in developing requirements for future use cases
- Assist team in getting the current deliverable in a timely manner; Jump in and assist where needed to accomplish tasks
- Manage change requests to completion
- Track required tasks through completion
- Ability to develop/update existing materials and support the team in understanding of requirements or training materials as needed
- Develop process flows as needed
- Strong communication skills in working with a team and providing in time updates to project manager
- Experience in developing business analysis deliverables like requirements document, As-Is and To-Be process diagrams, use cases, traceability matrix, data dictionary, business rules, meeting notes, etc.
- Someone who has worked on cross-functional teams, on projects in a matrixed environment
- Experience working with business and technical staffs to define, document, and track software requirements and design; Can manage difficult stakeholders
- Most recent roles should show increasing responsibility as BA in agile and waterfall environment; Familiarity with Agile methodology Skilled at analyzing data and processes
- Skilled at documentation best practices such as using revision history/version control/requirement unique identifier
- Someone who is energetic and passionate about business analysis work, extremely positive and solution driven
- Self-starter and detail oriented
- Ability to lead assigned tasks to completion
- Excellent requirements gathering skills and experience
- Listening to customers and understands their current processes and needs; Experience in process design and/or documentation; Experience using Visio or equivalent process mapping solutions
- Ability to work independently, with minimum supervision; Can manage workload and priorities
- Willing to learn new things and share knowledge to others; Proactive; Resourceful
- B.S. degree in computer science, management information systems, Business Administration, or equivalent experience
- Experience working on a third party implementations
- Familiarity with data inputs and outputs related to complex systems
- Experience using JIRA and Confluence
- Experience with Reporting Requirements
- Experience with Tableau/Alteryx
- IIBA certification
