What are the responsibilities and job description for the Retail Key Holder position at Jubilee Ministries?
Accountability: Store Manager
Status: Full Time; Non-Exempt
Purpose: To assist in providing supervision, customer service, and keeping the store running smoothly.
Qualifications:
- Experience in leadership and organization
- Experience in the retail environment
- Ability to be courteous and sociable to customers
- Dependable
- Integrity
- Willing to adhere to Jubilee’s Mission Statement, Core Values, Statement of Faith, Position Statements, and Employee Code of Conduct
Working Conditions/Physical Factors: Occasionally= 1-33% Frequently= 34-66% Continuously= 67%-100%
- Lifting (under 25lbs) -Frequently
- Reaching/Grabbing-Frequently
- Standing- Continuously
- Bending- Frequently
- Interacting with and Assisting Customers- Continuously
Duties:
- Provide an excellent customer service experience for everyone who enters the store.
- Assist in resolving customer complaints and returns in absence of manager or supervisor.
- Operate the register as scheduled.
- Assist in opening and closing store as instructed.
- Assist in keeping shelves and racks full and displayed attractively and assist in keeping store clean.
- Be alert for shoplifters.
- Be part of staff meetings and team building.
- Other duties as assigned.
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