What are the responsibilities and job description for the Account Development Executive position at Justworks?
Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you'll fit right in.
Who You Are
The sales team at Justworks is ultimately in charge of expanding our customer base while driving revenue and growth. As an Account Development Executive, you will be in a unique position to drive more revenue from our existing customers and work cross functionally. You will be responsible for walking our customers through health insurance quotes and working with our brokers to discuss small group quotes. With your guidance, our customers will decide whether to move forward with our master policy options, our Sage quotes, our MICO options, or keep the status quo. You will also identify other opportunities to drive revenue where possible - be it with our Hours product or other products. You will proactively work through strategies to identify customers that we can sell to. You are a results-driven advisor, an excellent collaborator, a creative thinker, a problem solver, and have a unique understanding of Justworks, our customers, and the value we can bring to them.
Your Success Profile
What You Will Work On
- Test new strategies and build the foundation for upselling and cross-selling future products and services
- Work on proactive strategies to identify customers to upsell and cross-sell into by partnering with underwriting, CSO, Crimson Sage and other teams that may be relevant
- Look for efficiencies in our upsell process and come up with creative ways to scale
- Manage an end-to-end upsell pipeline and all supporting activities; meet or exceed your quotas
- Partner with product teams to reduce friction in our upsell process
- Explain complicated concepts (related to health insurance, compliance, taxes, etc.) in simple, user-friendly terms
- Provide expert-level support to customers around Justworks' continually expanding product and service offerings
- Display a high level of professionalism and compassion when working with each account
- Perform other duties as needed based on department and / or organizational needs
- Serve as a mentor for the Account Development Associate(s)
How You Will Do Your Work
As an Account Development Executive, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies :
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for :
Qualifications
The base wage range for this position based in our New York City Office is targeted at $90,000 per year.
LI-Hybrid #LI-KC2
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [redacted]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Our DEIB Report and Our DEI Commitment
Salary : $90,000