What are the responsibilities and job description for the Parts Counter Representative position at JX Truck Center?
Job Overview:
Our Parts Counter Representative will assist callers with solutions for their trucking needs. With opportunities from entry-level to experienced, this role is designed for a motivated and career-minded individual who wants the potential to earn more with the increase of knowledge and responsibility.
Pay: $23.00 - $26.00 (Based on Experience)
Shift: 3:30 am - Midnight (Monday - Friday)
Shift Premium: Any work performed/hours worked Monday - Friday, 5:00 p.m. - 5:59 a.m. and/or any hours worked on weekends (Saturday/Sunday) will be paid a shift differential of 15% of your base wage.
Essential Duties and Responsibilities:
- Deliver exceptional customer service for our retail parts business.
- Greet customers and assist in parts selection.
- Answer questions, provide price quotes, inform of companion part requirements and specials over the phone.
- Keep customers informed on the status of special orders and back-order parts.
- Receive, locate, bill, and fulfill orders.
- Handle customer returns.
- Deliver exceptional customer service to our Service department.
- Locate and secure parts from various vendors for shop jobs.
- Help control and maintain inventory.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
JX Enterprises, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Behaviors
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Education
Experience
Licenses & Certifications
Skills
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and
Individual with Disabilities
Salary : $23 - $26