Executive Assistant

About Us & Why We’re Hiring

K12 Insight helps school districts deliver superior customer service. We do this by offering the only all-in-one, SaaS enterprise-wide customer service and intelligence platform that was specifically designed for K-12 schools. Our product streamlines inbound communications, helps districts identify problems before they become crises, and builds trust capital.  When combined with our professional development, survey and research offerings, we provide the full suite of solutions and services needed for districts to provide and measure their excellent customer service. 

As the Executive Assistant to the CEO and Leadership Team, you play a vital role in ensuring the seamless functioning of our Leadership Team. Your primary objective will be to provide unwavering support to our CEO and leadership team, enabling them the freedom to focus on strategic initiatives while you expertly manage the day-to-day intricacies of their roles. The ideal candidate is a proactive, resourceful, and impeccably organized individual driven by a commitment and passion to enhance organizational excellence. 

Responsibilities

- Independently and with a high degree of judgment, support the CEO in maximizing his impact and effectiveness across all aspects of the business.

- Develop a deep understanding of the CEO and Leadership Team's needs, proactively anticipate requirements, and provide valuable suggestions to facilitate smooth transitions and enhance effectiveness.

- Manage the logistical aspects of the CEO's daily schedule and responsibilities, ensuring seamless coordination of his activities.

- Gather and organize essential information in advance of meetings, ensuring that critical data reaches the CEO promptly and keeps him informed of time-sensitive and high-priority matters.

- Track and oversee deliverables agreed upon in Leadership Team meetings to ensure timely execution.

- Understand various business functions and use judgment to proactively handle tasks on behalf of the CEO and Leadership Team and provide cross-functional support.

- Apply a high degree of independent judgment and discretion to manage the CEO’s complex calendar and decide on priorities to ensure effective use of the CEO’s time.

- Act as a key point of contact for internal and external stakeholders, facilitating communication, maintaining confidentiality, and demonstrating leadership in interactions with various parties.

- Engage directly with clients, partners, vendors, consultants, board members, and internal stakeholders on behalf of the CEO, ensuring smooth communication and acting as a trusted confidante.

- Research, prioritize, and follow up on issues and concerns addressed to executives, determining appropriate courses of action and responses, especially those of a sensitive or confidential nature.

- Coordinate and execute high-level meetings, both within and outside the organization.

- Represent the CEO at meetings, recording and summarizing minutes as needed.

- Maintains and protects highly confidential corporate information.

- Effectively prioritize conflicting needs, address matters expeditiously, proactively follow through, and ensure successful task completion.

- Performs additional duties as assigned by the CEO and Leadership Team. 

Key Attributes for Success 

- Proficient in interacting confidently with individuals at all organizational levels, including C-level executives.

- Demonstrates executive-level thinking and decision-making capabilities.

- Proactively seeks exposure to executive-level business processes.

- Possesses strong business acumen and excels in high-level business analysis.

- Committed to continuous improvement and dedicated to ongoing learning.

- Highly conscientious and maintains a calm, courteous, and professional demeanor under pressure in diverse situations.

- Exhibits excellent time management and organizational skills.

- Adaptable, flexible, and adept at swiftly adapting to shifting priorities.

- Known for meticulous attention to detail.

Requirements

- Bachelor's degree in business administration or a related field 

- 3 years of experience supporting a senior executive or team

- Strong communication and interpersonal skills

- Proficient in Google Office Suite (Docs, Sheets, Slides, and Gmail)

- An aptitude for learning new software and systems

- Ability to maintain confidentiality of information related to the company and its employees

- High level of integrity, professionalism, and discretion

- Highly motivated, self-starter with a proven ability to take initiative and make sound decisions with minimal supervision or direction

Location: This role is hybrid-remote. Candidates should live within a commutable driving distance to our Herndon, Virginia headquarters. This role will be required to work in-office a minimum of two days per week. While much of our company works remotely, in 2023 we are emphasizing a minimum of two days per week in office for some roles to support professional development plans and ensure team members succeed in their new role. This role will require up to 15% travel.

Hours: 8:00 a.m. - 5:00 p.m. EST

What We Offer

At K12 Insight, we are passionate about supporting our clients and making our workplace great. Our dedicated and talented team is one of the things colleagues rave about. Here are some of the ways we care for our team. 

- Generous vacation policy which includes 17 days of PTO (with increasing amounts for additional years of tenure), 2 volunteer days, the entire week of December 24 - January 1, and 8 additional holidays. 

- Competitive salaries with incentive pay for performance 

- Option of medical, dental and vision plans 

- Short-term disability, long-term disability and basic life insurance at no extra cost 

- 401K retirement savings plan with company match

- Excellent choice of computer equipment and a monthly cell phone plan stipend 

- A commitment to individualized professional development (we believe in education!)

- Trust - we're adults, no need to punch a clock or get approval to see a doctor during the workday. 

The expected salary range for this position is $95,000 - $110,000 / year with the opportunity to earn additional compensation pursuant with K12 Insight’s corporate bonus plan. The salary range represents the low and high end of the salary range for this position, and is subject to change. Exact pay will be based on factors including but not limited to a candidate’s experience and skills, market demands, internal parity and organizational needs.

K12 Insight is an equal opportunity employer. We believe diversity of backgrounds, beliefs, and experiences to be critical to our success and are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow a smart, hard-working, and diverse team who love working together to build something that matters. K12 Insight uses E-Verify to confirm the employment eligibility of all new employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.DHS.gov/E-

Salary : $95,000 - $110,000