Senior Operations Specialist

Role and Responsibilities

Under the general direction and supervision of the Operations Manager, the Senior Operations Specialist is responsible for overseeing the day-to-day maintenance, facility functions, and for creating and maintaining a clean and orderly environment of the K9s For Warriors campuses, including administrative offices and common areas.  

Essential Functions and Responsibilities 

• Manage vendor relationships to ensure timely communication of problems, find financially responsible solutions, schedule appointments for repairs, and oversee vendor findings and solutions
• Coordinate volunteer groups to complete facilities and landscaping projects, as needed
• Perform minor and major maintenance of all buildings and equipment, unless out of scope of employee licensure or experience, as assigned through the maintenance ticketing system
• Maintain an orderly workspace and maintenance area
• Maintain each campus’ preventative maintenance schedule by performing regular tasks on buildings, vehicles, furniture, and equipment, including but not limited to: 

• Replace filters
• Maintain HVAC systems
• Repair plumbing leaks
• Paint walls/ceilings
• Diagnose problems
• Repair or replace broken parts
• Pressure wash, as needed
• Assist with housekeeping duties, as needed

• Maintain landscaping and landscaping equipment, should tasks be warranted and designated by the Director of Operation and/or Operations Manager for the specific campus and position (where applicable):

• Perform general landscaping services to include, but not limited to: mowing, edging/weed eating, pruning/trimming trees and shrubs, weed control, laying seed, spreading fertilizer; and using equipment such as a lawn mower, edger/weed eater, electric trimmer, blower, etc.
• Inspecting and fixing any irrigation systems, adjusting timer settings, recalibrating the system annually, and other tasks to ensure the system is properly working.
• Replace decorative landscaping (i.e. flowers) as needed, apply mulch for protection
• Gather and remove litter from property
• Diagnose mechanical failures and repair maintenance equipment according to manuals, factory specifications, and use of tools

• Assist Director and/or Manager with all duties related to property and repairs
• Support and communicate with campus teams during any construction projects, vehicle fleet repairs, preventative maintenance, as necessary
• Understands proper utilization of PPE for applicable cleaning supplies and maintenance supplies
• Assists in delivering heavy or bulk packages/items to various offices

Other Duties

• Provides input on any new hires as necessary
• As needed, assist with projects or events that may be hosted on or off site
• As assigned, meet with vendors regarding facility improvements, maintenance needs, and fleet repairs
• Rotating weekends and holidays on-call

Qualifications and Education Requirements

• High school education or equivalent
• Prior property and grounds maintenance experience
• Carpentry and/or similar skills
• Clean driving record and valid driver’s license required 

Core Competencies

• Integrity 
• Technical/Professional Knowledge and Skills
• Energy
• Focus on Quality 
• Results Oriented

Additional Notes

• Ability to exert a moderate to extensive amount of physical effort
• Ability to work on feet for entirety of shift 
• Bending, crouching, twisting, reaching, pushing, pulling, climbing (stairs/ladders)
• Must be able to lift at least 50 lbs.
• Must be able to work outdoors in hot and cold weather
• Must be able to go up and down a ladder to complete tasks