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Strategic Accounts Specialist

KAD
Dallas, TX Full Time
POSTED ON 2/8/2025 CLOSED ON 5/4/2025

What are the responsibilities and job description for the Strategic Accounts Specialist position at KAD?

Job Description

  • Deliver tailored in-person and virtual product training and clinical support to large groups based on their experience level with clear aligners.
  • Drive adoption of clear aligners (to providers with little to no experience) and / or to experienced providers using various sales, marketing and education strategies.
  • Oversee sales activities for assigned territory, meeting / exceeding quarterly sales targets and MBO's.
  • Build and maintain strong relationships with key partner contacts via in-field activity.
  • Gain a deep understanding of products with a focus in learning clinical aligner mechanics to support customers.
  • Host and manage customer events (Dinner & Learn events) with a focus on customer education and clinical support.
  • Diagnose and resolve product and / or clinical challenges for customers.
  • Perform common orthodontic practice IT troubleshooting (firewall, I / O scanner integration, windows applications, network performance).
  • Develop feedback loops, ensuring our customer's voice is heard in product development, sales, integration process / support, marketing and relevant cross-functional teams.
  • Stay current on trends and advancements in aligner therapy, including key features / benefits and competitive products.
  • Perform standard territory management : Develop call cycles, use data and reporting to identify high priority segments and targets, communicate territory activity via standard reporting

Requirements

Travel Requirements :

  • This position requires approximately 40-50% travel within TX (including overnight travel)
  • Must have a valid driver's license, safe driving record, and maintain auto insurance coverage
  • Expectations are to be in the field 10-12 days per month
  • Travel outside of the assigned territory may occasionally be required
  • Attend key industry and corporate events
  • Experience :

  • Minimum of a combined 5 years of prior sales and / or field-training experience with an orthodontic manufacturer or working as a team lead in an orthodontic or dental practice
  • Previous experience working in or with a Dental Support Organization (DSO) is preferred
  • Experience working in a start-up environment preferred
  • Experience presenting at tradeshows or customer-specific events
  • Benefits

    Salary is $97-105k yearly with bonus structure

    Salary : $97,000 - $105,000

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