Logistics Coordinator

Job Description

Salary: $42,700.00- $53,400.00 based upon experience

Logistics Coordinators are expected to work in a fast-paced environment alongside Customer Service Representatives to ensure that we continually exceed the expectations of all customers. You will develop a working knowledge for the transportation and logistics industry while learning how to create cost effective solutions for every shipment.

Essential Functions

• Answer phones in timely manners while maintaining professional phone etiquette
• Schedule pick-up and delivery appointments for each shipment
• Develop professional relationships with partner carriers to ensure great service
• Through the company’s network of partner carriers, source carriers that meet the operational requirements of available shipments
• Develop new partner carriers to grow the company’s network of partner carriers
• Negotiate freight rates with carriers
• Enter shipment and carrier information accurately in the company’s operating system
• Ensure on time pick-up and delivery for every load and take proactive steps to eliminate service failures
• Proactively communicate with customers and facilities on shipment statuses
• Monitor carrier performance data to anticipate customer service issues, opportunities & risks
• Provide management with feedback on business levels, projects, tasks given, any concerns on carrier performance, and customer issues.

Qualifications

• 
  High school diploma or equivalent required; Bachelor’s degree preferred
• Understanding of basic computer skills using email and web-based computer systems
• Effective written and verbal communication skills

KAG offers an excellent compensation and benefit package including medical, dental, vision, prescription, life, and 401k

Kenan Advantage Group, Inc. is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal, state or local law.

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.

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