Food & Beverage Manager Trapper's Turn

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. As a family-owned company, our Promise is simple: Lead with Love. We care deeply for our guests, associates, and communities by treating people like family, giving back generously, and creating spaces where everyone feels valued. From world-class dining and luxurious spas to thrilling entertainment and cutting-edge convention centers, our African-inspired resorts redefine hospitality.

Trappers Turn Golf Club is proud to be part of this experience. Located in the heart of the Wisconsin Dells and just one mile from downtown, Trappers Turn delivers a championship golf experience designed by two-time U.S. Open champion Andy North and renowned golf architect Roger Packard. The club features three distinct 9-hole courses—Arbor, Canyon, and Lake—along with 12 North, a one-of-a-kind 12-hole par-3 course designed for golfers of all skill levels. Here, exceptional golf blends seamlessly with natural beauty and outstanding guest service.

Beyond hospitality, Kalahari is committed to making a difference. Through our partnership with charity: water, we are helping bring clean water to one million people in Africa—extending our impact far beyond our resorts and courses.

Trappers Turn Food & Beverage Manager

Kalahari Resorts & Conventions is seeking a Food & Beverage Manager. In this role, you will assist the Food & Beverage Director with all food and beverage operations and activities at Trappers Turn Golf Club and implement the policies established by the owners and management. You’ll also be responsible for assisting with promoting the food and beverage business and fostering hospitality, friendliness, and goodwill among all guests and associates.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure guests enjoy a seamless, high-quality dining experience by overseeing menu execution, service standards, and staff performance, creating a welcoming and efficient environment on the course. By training and supporting associates, helping manage operations, and maintaining consistent service excellence, you’ll directly enhance both guest satisfaction and team engagement.

$65,000-$75,000 with an expected earned gratuity of $10,000-$30,000.

Key Responsibilities

• Manage all aspects of the golf course F&B outlet, including staffing, scheduling, inventory, and compliance with health and safety regulations.
• Maintain high service standards, monitor food quality, and address guest feedback to create a seamless and enjoyable dining experience.
• Recruit, train, and coach team members on service procedures, operational standards, and company policies to maximize performance and engagement.
• Monitor budgets, control costs, track sales, and manage inventory to optimize profitability and reduce waste.
• Work closely with culinary, golf, and resort management teams to coordinate events, promotions, and special services that enhance the overall guest experience.

What We’re Looking For

• 5 years of food, beverage, restaurant, managerial, and supervisory experience within a golf dining facility, large hotel, and/or resort environment are required.
• Good verbal communication and interpersonal skills are a must.
• Ability to present information in one-on-one, small group situations to customers, clients, and other associates and corporate executives of the Resort is a must.
• Must be certified in SERV Safe.
• Bilingual skills are preferred but not required.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.