What are the responsibilities and job description for the IT Support Analyst position at Kalamazoo Valley Community College?
Posting Number:
201101254P
Job Title:
IT Support Analyst
Location:
Unassigned or Multiple Locations
Full-Time/Part-Time:
Full Time
Pay Rate:
Minimum salary is $45,117 per year. Starting salary will be based on education and relevant years of experience exceeding the minimum requirements.
Position Type:
Staff
Department:
Computer Lab
Job Summary:
Do you possess current and extensive computer information technology skills? Do you like problem solving and helping to support people with their technology needs? Kalamazoo Valley Community College is seeking candidates who can provide computer, printer, audio/visual and other support to students, faculty and staff at the Arcadia Commons Campus and the Bronson Healthy Living Campus. An additional key responsibility of this position is to support the instructional mission of Kalamazoo Valley Community College and to promote positive student and customer relations.
Other specific duties associated with this position include:
Other specific duties associated with this position include:
- Install new computer hardware and software for administrative and instructional use; upgrade existing installations, and support their use by faculty, staff and students and the ACC and BHLC.
- Install, program, support and troubleshoot classroom audio/visual systems and software at ACC and BHLC. Monitor the audio/visual request system and deliver equipment.
- Install, support, troubleshoot and repair printers and copiers at ACC and BHLC, including their connections to network print servers and the ID system.
- Provide lead technical support for systems in the KVM, including the planetarium, Mary Jane Stryker Theater, history gallery, science gallery, point of sale system, collections database and temporary exhibits.
- Provide lead technical support for systems at the CAH building including point of sale system, demonstration kitchen/classroom and the simulation environment.
- Install, program and support the computer classrooms and lab at the ACC; provide direct student support in the lab.
- Install, support and troubleshoot video surveillance systems at ACC and BHLC; install, support and troubleshoot the door access control/ID system at ACC and BHLC.
- Wire network connections for computers and other devices connected to the KVCC network. Provide network communication closet punch down block wiring and field terminations.
- Install, monitor and adjust equipment and settings for the wireless network at ACC and BHLC.
- Install and support phone devices at ACC and BHLC.
Needed skills for our desired candidate:
- Skill in diagnosing and correcting software, hardware, network and printer issues.
- Skill in training, tutoring and assisting others.
- Skill in oral and written communications.
- Skill in maintaining inventory and records.
- Skill in time management and organization.
Minimum Qualifications:
Appropriate education, training, experience and talents are requirements. An example of this would be an associate’s degree in computer information systems or a related field and one year of related experience.
Preferred Qualifications and Experience:
Physical Demands:
Sitting, standing, walking, lifting, carrying, bending, reaching, pushing, and pulling.
Work Hours:
Monday - Friday, 8:00am - 5:00pm, hours may vary.
Posting Date
11/08/2023
Closing Date:
Special Instructions to Applicants:
Please apply online at jobs.kvcc.edu
Position will remain open until filled. Priority will be given to applications that are received prior to November 26, 2023.
Position will remain open until filled. Priority will be given to applications that are received prior to November 26, 2023.
EEO Statement
As an employer, KVCC encourages, welcomes, and fosters differences because we believe that diversity makes us great. Diversity extends beyond race, religion, sexual orientation, gender identity, and disability, and encompasses people of all abilities, identities, circumstances, and characteristics. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we continue to enrich lives by teaching and serving our community with excellence. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.
PMP Certified IT Project manager_Network, Pharmaceutical exp_W2
360 IT Professionals -
Kalamazoo, MI