What are the responsibilities and job description for the Guest Relations Representative position at Kaleida Health?
Under the direction of the Patient Access Supervisor or Manager Volunteer Services, coordinate the flow of patients and visitors that present to the facility. Respond to verbal customer inquiries about routine basic information including but not limited to directions to the point of service, visitation, and privacy.
**Buffalo, NY**
**Buffalo, NY**
Minimum or Preferred Qualifications
HS diploma or GED. One year customer service experience in a hospital/medical facility required.
Salary Range
$17.08-$25.47 per hour *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.*
Department
14010 - BGMC Guest Relations
Grade
C2
Bi-Weekly Hours
45
Scheduled Work Hours
11a-7p; 1p-9p; 2p-10p
Weekend/ Holiday Requirement
Weekend and/or Holiday Scheduling Required
Union Code
07 - CWA 1168 BGH TCC
Recruiter
Salihah Sikes
Auto req ID
73939BR
Salary : $17 - $25